Bonjour,
Pouvez-vous retenter toute la manipulation décrite, mais cette fois-ci en mode Debug ? Ceci devrait nous aider à identifier le problème rencontré. Voici la marche à suivre:
Bonjour,
Nouveau faux positif, il me semble, associé aux logiciels Wondershare :
# AdwCleaner v6.040 - Rapport créé le 04/12/2016 à 17:35:36
# Mis à jour le 02/12/2016 par Malwarebytes
# Base de données : 2016-12-04.1 [Serveur]
# Système d'exploitation : Windows 10 Pro (X64)
# Nom d'utilisateur : Jean - PC4
# Exécuté depuis : D:\AdwCleaner\adwcleaner.exe
# Mode: Scan
# Support : https://www...It's very strange that I only can do a scan and keys clean or deleted on Safemode????
I have it done before and ADWCleaner deleted then keys and then Windows cannot start anymore and have a refresh install of Windows 10, very frustration.
Thats the reason that i do this not anymore, never ever again a scan with ADWCleaner in Safemode!
Please fix this problem so soon as possible!
Kind regar...
Hello,
Thanks. Please tell us if it's better in SafeMode or not.
Thanks,
Hello
I had the same problem, you can do it by logging as "safe mode" on your pc, and its work well.
It didn't crash, so the log you are asking for is not there. Here is the scan log though.
AdwCleaner v6.030 - Logfile created 02/12/2016 at 11:01:28 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-12-01.1 [Server] # Operating System : Windows 10 Home (X64) # Username : **omitted** # Running from : F:\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/supp...
Can you share the scan logfile?
Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.
Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.
# AdwCleaner v6.030 - Rapport créé le 01/12/2016 à 22:15:14 # Mis à jour le 19/10/2016 par Malwarebytes # Base de données : 2016-12-01.1 [Serveur] # Système d'exploitation : Windows 10 Home (X64) # Nom d'utilisateur : client - MARIETTE # Exécuté depuis : C:\Users\client\Downloads\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/support
***** [ Services ] *****
Au...I use Auslogics Disk Defrag Pro many yrs too and now these results show up.
I think that this results are false positive.
Auslogics Disk Defrag Pro comes with PUP too?
d# AdwCleaner v6.030 - Logfile created 01/12/2016 at 21:15:37 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-12-01.1 [Server] # Operating System : Windows 7 Ultimate Service Pack 1 (X64) # Username : Dax&Tomi - VEVE...
Hello,
Sorry to read this.
- Can you share the scan logfile?
Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.
Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.
Best regards,