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Thank you sir for your comprehensive reply.  I will admit, that I was not aware of the information that you provided.  Now that I have read it and digested it I will promptly remove those posts from Facebook and Twitter.  Also if there is a way to delete this post I will.  To you I offer my sincerest apology in hope that you will forgive me for my aggressive behavior.  When proven wrong I am th...

Thanks very much for the prompt reply.

Basically I picked up a nasty piece of malware a while ago. I downloaded this to get rid of it. Yet every time I clicked on clean, to get rid of all that junk, the program says its not responding, then my entire pc freezes, prompting me to restart. I have disabled both my antivirus and firewall while running the program.

I downloade malwarebytes adwcleaner today. After downloading I was prompted to click on logfiles. I did so but nothing happened and I could not proceed.  Why did that happen and whar does that mean?

Looks like I'm having DNS problems but I never had this before. I did 3 fixes to solve this.

1. Changed DNS server to google. The 8.8.8.8 and the 8.8.4.4 in Internet Protocol V4

2. I did the Command prompt commands

ipconfig /release ipconfig /all ipconfig /flushdns ipconfig /renew

netsh int ip set dns netsh winsock reset

And I restarted my computer

3. I also did the "chrome://flags/” and ...

Hello,

Please try the following:

• Download mbam-clean.exe from here to your desktop and save it.
• Locate the file mbam-clean.exe and double-click to run it and follow the onscreen prompts.
• It will ask to restart your computer, please allow it to do so very important.

If you have any other anti-virus application running in the background, please shut it down in order to avoid any conflicts whe...

prompt how to remove these fayly.adwcleaner doesn't delete them. Though writes what has removed but at repeated scanning of sny this appears фаил.что to do?

 [-] [C:\Users\SAMSUNG\AppData\Local\Google\Chrome\User Data\Default] [startup_urls] Удалено: hxxp://mail.ru/cnt/10445?gp=818410 [-] [C:\Users\SAMSUNG\AppData\Local\Google\Chrome\User Data\Default] [startup_urls] Удалено: hxxp://mail.ru...

Hello,

Can you relaunch it, do a clean. Then, share the logfile shown at reboot.

Then, use MBAM:

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Sca...

Hello,

Can you share AdwCleaner logfile? (Usually from C;\AdwCleaner\AdwCleaner[Sxx].txt)

Then, use MBAM:

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click o...

Hello,

Please wait for at least a day before asking for help again if you don't have any answer.

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan...