I think I have found a False Positive on 3.304. Scan has flagged AppleChargerSrv in Services and the file AppleChargerSrv.exe
This file has been on my PC since January 2013 from Gigabyte from my Motherboard which was new then. Although I do not use Apple it is not activated in services either. I have scanned the file with malwarebytes and McAfee I have a feeling this is a False Positive. Adwcleaner has never flagged this file before until now
Please, I need your help. After scanning my system with your product, I detected the following (from the report)
# AdwCleaner v3.303 - Report created 08/08/2014 at 10:38:47
# Updated 06/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
*************************
AdwCleaner[R99].txt - [715 octets] - [08/08/2014 10:38:47]
########## EOF - C:\AdwCleaner\AdwCleaner[R99].txt - [775 octets] ##########
After the scan, Under Chrome found an Extension unknown.(see above)
Selected "Clean" - Program ran for a little then a message appeared:
Aut2Exe has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
The faulty chrome Extension was not removed. My system is now unstable and had several dumps (blue screen). Avast, ESET, Malwarebytes and other reported nothing, only AdwCleaner.
Again, my system is now unstable, AdwCleaner is detecting that Chrome Extension but does abort before removing it. Any idea of what the problem is.
Please, contact me at padi5star@gmail.com if you have a solution. I will be away from my computer for 10 days, but I can receive emails.
Thank you.
Here is a log showing what was found on a PC that I had it crash on.
# AdwCleaner v3.303 - Report created 07/08/2014 at 15:00:51
# Updated 06/08/2014 by Xplode
# Operating System : Windows 8.1 (64 bits)
# Username : Robert - MAINPC
# Running from : C:\A.I.R\adwcleaner.exe
# Option : Scan
***** [ Services ] *****
Service Found : CltMngSvc
***** [ Files / Folders ] *****
File Found : C:\Users\Public\Desktop\eBay.lnk
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
Folder Found : C:\Program Files (x86)\SearchProtect
Folder Found : C:\ProgramData\374311380
Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\Users\Robert\AppData\Local\SearchProtect
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Optimizer Pro
Key Found : HKCU\Software\Trymedia Systems
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : [x64] HKCU\Software\Optimizer Pro
Key Found : [x64] HKCU\Software\Trymedia Systems
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\Software\Trymedia Systems
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17126
-\\ Google Chrome v36.0.1985.125
[ File : C:\Users\Guest\AppData\Local\Google\Chrome\User
//////// v3.303 - 06/08/14 //////// FR
- Mise à jour de la base de données
- Faux positifs supprimés
- Détection générique Multiplug mise à jour
- Détection générique DownloadProtect mise à jour
- Détection générique Crossrider mise à jour
- Détection générique Skintrim mise à jour
//////// v3.303 - 06/08/14 //////// ENG
- Database update
- False positive removed
- Generic.Crossrider detection updated
- Generic.Downloadprotect detection updated
- Generic.Multiplug detection updated
- Generic.Skintrim detection updated
//////// v3.302 - 30/07/14 //////// FR
- Mise à jour de la base de données
- Faux positifs supprimés
- Ajout de processus à la liste blanche
- Mise à jour du module de détection des tâches planifiées
- Ajout de la possibilité d'annuler le nettoyage avant la fermeture des processus
- Détection générique AdPeak mise à jour
//////// v3.302 - 30/07/14 //////// ENG
- Database update
- False positive removed
- Added processes to whitelist
- Updated scheduled task detections
- Added possibility to cancel cleaning before closing processes
- Generic.AdPeak detection updated
Merci encore pour tout le service rendu ;)
//////// v3.300 - 27/07/14 //////// FR
- Mise à jour de la base de données
- Détection générique Crossrider mise à jour
- Détection générique Multiplug mise à jour
- Détection générique Tuto4PC mise à jour
- Ajout de la détection générique Skintrim
- Ajout de la détection générique AdPeak
- Ajout de la détection générique Illyx
- Ajout de la détection générique Sambreel
- Ajout de la détection générique DownloadProtect
- Mise à jour du module de détection des tâches planifiées
- Mise à jour des détections de la valeur DefaultScope
//////// v3.300 - 27/07/14 //////// ENG
- Database update
- Generic.Crossrider detection updated
- Generic.Multiplug detection updated
- Generic.Tuto4PC detection updated
- Generic.Skintrim detection added
- Generic.AdPeak detection added
- Generic.Illyx detection added
- Generic.Sambreel detection added
- Generic.DownloadProtect detection added
- Scheduled task detections updated
- DefaultScope detections updated
Is there a way to get this with instructions and window dialog in English? I'd be very grateful. Unfortunately that's my singular language. Would love to use this program. Upgraded my hard drive and when cloned from smaller drive, lost ability to do Windows Update. Thinking it thinks it's a pirated copy of Windows Vista. However, it is a valid copy. Just moving to bigger drive. Thanks for any help.
Received a message from Norton concerning adwcleaner 3.216: 07/19/2014 11:58:51 AM,High,adwcleaner.exe (SONAR.Heuristic.120) detected by SONAR,Quarantined,Resolved - No Action. Norton removed adwcleaner.exe to resolve problem. Is this normal?.
depuis la version 3.213, 3.214,3.215 toujours le même problème
une dizaine de Pop-up : We intercepted a com Error
puis un message d'erreur line 4416 : Error in expression et Adwcleaner s'arrête.
Il a pourtant détecté plein d'erreurs, mails avec log envoyés à contact@toolslib.net mais sans solution depuis un mois malgré la publication de 2 versions
Adwcleaner mis en défaut par certains virus ?
Greetings AdWareCleaner Users & Developers: I have QUESTIONS please - How come my adwcleaner as an installed application under Vista isn't listed under my "All Programs"? ... How Come adwcleaner deletes installed apps I paid for like my Paretologic Registry Cleaner and its PCHA? Are Registry Cleaners as a group considered potential adware or malware? ... Are they even worth having? Why is there even a tab for Registry Cleaner on AdWareCleaner? ... How come there isn't a preview screen that I can edit before AdwCleaner deletes or quarantines its targeted folders or files? ... The old version of AdWareCleaner I had was installed on my desktop, how come the new one isn't? ... Is there any relationship between AdwareCleaner and MalWareBytes? How can I get back deleted or quarantined applications, files, and folders? Is there a help file I can read to spare us all from my tedious annoying questions? Instead of donating i would prefer a paid application I could buy. Thank you. (and can you post answers to PeterR5@Hotmail.com with subject line "AdWareCleaner Queries")
