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Hello,

Can you try again with this new beta version: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1021/

Thanks.

Again, sorry for the inconvenience.

"newcpuspeed", "newcpuspeedcheck" y "cpufix.exe" es el nombre del nuevo virus que infecta nuestras memorias USB y nuestra computadora.

Se tiene investigado que el virus empezó a infectar las computadoras desde Junio del 2017. El virus infecta al USB creando un acceso directo llamado "Downloads" y una carpeta invisible llamada "newcpuspeedcheck". Dentro de dicha carpeta, contiene los siguientes...

I still get the same problem it scans the computer but then when I asked it to clean it get one third through then I get this message.

"A problem caused the program to stop working correctly windows will close the problem and notify you if a solution is available"

I get this in the cleanup mode

Before I had no problem with your software everything worked great think you have updated your sof...

Is it the same case as me then? I know for sure I used at least Spypot: Search & Destroy before, though it was years ago.

My logs are here: https://toolslib.net/forum/viewthread/12678/

Hi just to report that this detection:

***** [ Registry ] *****

Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}

is actually a SpyBot S&D immunization entry. tried and tested a few times by removing it rebooting and opening up SpyBot S&D

and it appears to take away one of the immunization entries, meaning you have to imm...

It's true I haven't restarted the PC since this whole thing started. Plus while I have IE installed I don't actually use it, not even browser helper objects or anything like that. Though I don't know if that counts for anything.

Could be a delayed update. Sometimes, if you haven't restart your PC for long enough or have software in some specific environments, it can cause issues with the update. (Not sure or confirmed about this, just theorizing)

Particular install features, Failure to detect exe, inability to identify application install folder. The program is crashing at 90% when scanning. One such example: https://www.bleepingcomputer.com/forums/t/652195/strange-pc-behavior-w-adwcleaner-7000exe/#entry4293511 

I do not have other forum links at hand, but when I have time to go through them, I will be sure to keep you updated.

By the...

Not in particular. I was surfing other forums, Norton, Kaspersky and in general tech and cyber security forums, and a lot of people have installation issues. Even when downloading from your website and official sources. I have also read plenty of entries in this forum about people not being able to install the software properly

As for 3rd Party providers FileHippo??? uptodown? Cnet? Toms guide...

I tried scanning again, and I got the first log's results again. So I tried re-downloading AdwCleaner and scanning again, and I got the second log's results. So I tried again with the old copy... and I got the second log's results.

What's going on...