Hi there, I have run the scan couple times, the last time with the box "debug mode" ticked and here is what came up. Can you please help me solve this where the problem might be?  

2016-11-11 11:50:11 :     <INFO>    [main] - Saving current options to the configuration file 2016-11-11 11:50:13 :     <INFO>    [main.gui] - Scan requested 2016-11-11 11:50:14 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-11-11 11:50:14 :     <INFO>    [scan] - Progress: 0% 2016-11-11 11:50:14 :     <INFO>    [database] - Checking for database updates 2016-11-11 11:50:14 :     <INFO>    [main.network] - Updating definitions 2016-11-11 11:50:32 :     <INFO>    [main.network] - Saving the updated definitions 2016-11-11 11:50:33 :     <INFO>    [main.network] - Requesting the lastest database release number 2016-11-11 11:50:33 :     <INFO>    [main.network] - Latest definitions: cadcb26a92f67620f258742f453e624f 2016-11-11 11:50:33 :     <INFO>    [database] - Database update succeeded: CADCB26A92F67620F258742F453E624F 2016-11-11 11:50:33 :     <INFO>    [scan] - Progress: 5% 2016-11-11 11:50:33 :     <INFO>    [database] - Initialize the database 2016-11-11 11:50:33 :     <INFO>    [database] - Loading sqlite3.dll 2016-11-11 11:50:33 :     <INFO>    [database] - Opening the database 2016-11-11 11:50:33 :     <INFO>    [database] - Querying database's version 2016-11-11 11:50:35 :     <INFO>    [database] - Loading internal data 2016-11-11 11:50:36 :     <INFO>    [database] - Loading detections 2016-11-11 11:51:20 :     <INFO>    [database] - Loading generics 2016-11-11 11:51:20 :     <INFO>    [database] - Closing the database 2016-11-11 11:51:20 :     <INFO>    [database] - Closing database 2016-11-11 11:51:20 :     <INFO>    [database] - Unloading sqlite3.dll 2016-11-11 11:51:20 :     <INFO>    [scan] - Progress: 15% 2016-11-11 11:51:20 :     <INFO>    [scan.generic] - Generating generic detections 2016-11-11 11:51:20 :     <INFO>    [scan.generic] - Generating generic detections [1] 2016-11-11 11:51:20 :     <INFO>    [scan.generic] - Generating generic detections [2] 2016-11-11 11:51:20 :     <INFO>    [scan.generic] - Generating generic detections [3] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [4] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [5] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [6] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [7] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [8] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [9] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [10] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [11] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [12] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [13] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [14] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [15] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [16] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [17] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [18] 2016-11-11 11:51:21 :     <INFO>    [scan.generic] - Generating generic detections [19] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [20] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [21] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [22] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [23] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [24] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [25] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [26] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [27] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [28] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [29] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [30] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [31] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [32] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [33] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [34] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [35] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [36] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [37] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [38] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [39] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [40] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [41] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [42] 2016-11-11 11:51:22 :     <INFO>    [scan.generic] - Generating generic detections [43] 2016-11-11 11:51:24 :     <INFO>    [scan.generic] - Generating generic detections [44] 2016-11-11 11:51:24 :     <INFO>    [scan.generic] - Generating generic detections [45] 2016-11-11 11:51:24 :     <INFO>    [scan.generic] - Generic detections generated 2016-11-11 11:51:24 :     <INFO>    [scan] - Progress: 20% 2016-11-11 11:51:24 :     <INFO>    [scan.generic] - Starting generic analysis 2016-11-11 11:51:36 :     <INFO>    [scan] - Progress: 30% 2016-11-11 11:51:36 :     <INFO>    [scan.services] - Starting services scan [1] 2016-11-11 11:51:36 :     <INFO>    [scan.services] - Stopping services scan [1] 2016-11-11 11:51:36 :     <INFO>    [scan.services] - Starting services scan [2] 2016-11-11 11:51:38 :     <INFO>    [scan.services] - Stopping services scan [2] 2016-11-11 11:51:39 :     <WARN>    [scan.services] - 0 malicious services found 2016-11-11 11:51:39 :     <INFO>    [scan] - Progress: 40% 2016-11-11 11:51:39 :     <INFO>    [scan.folders] - Starting folders scan 2016-11-11 11:52:14 :     <WARN>    [scan.folders] - Found C:\Users\Ivanka\Documents\Tongbu 2016-11-11 11:52:55 :     <INFO>    [scan.folders] - Stopping folders scan 2016-11-11 11:52:55 :     <WARN>    [scan.folders] - 1 malicious folders found 2016-11-11 11:52:55 :     <INFO>    [scan] - Progress: 50% 2016-11-11 11:52:55 :     <INFO>    [scan.files] - Starting files scan 2016-11-11 11:53:18 :     <WARN>    [scan.files] - Found C:\user.js 2016-11-11 11:53:18 :     <INFO>    [scan.files] - Stopping files scan 2016-11-11 11:53:18 :     <WARN>    [scan.files] - 1 malicious files found 2016-11-11 11:53:18 :     <INFO>    [scan] - Progress: 55% 2016-11-11 11:53:18 :     <INFO>    [scan.dll] - Starting DLL scan 2016-11-11 11:53:21 :     <INFO>    [scan.dll] - Stopping DLL scan 2016-11-11 11:53:22 :     <WARN>    [scan.dll] - 0 malicious DLL found 2016-11-11 11:53:22 :     <INFO>    [scan] - Progress: 60% 2016-11-11 11:53:22 :     <INFO>    [scan.wmi] - Starting WMI scan 2016-11-11 11:53:22 :     <INFO>    [scan.wmi] - Stopping WMI scan 2016-11-11 11:53:22 :     <WARN>    [scan.wmi] - 0 malicious WMI found 2016-11-11 11:53:22 :     <INFO>    [scan] - Progress: 65% 2016-11-11 11:53:22 :     <INFO>    [scan.shortcuts] - Starting shortcuts scan 2016-11-11 11:53:31 :     <INFO>    [scan.shortcuts] - Stopping shortcuts scan 2016-11-11 11:53:31 :     <WARN>    [scan.shortcuts] - 0 malicious shortcuts found 2016-11-11 11:53:31 :     <INFO>    [scan] - Progress: 70% 2016-11-11 11:53:31 :     <INFO>    [scan.tasks] - Starting tasks scan 2016-11-11 11:53:34 :     <INFO>    [scan.tasks] - Stopping tasks scan 2016-11-11 11:53:34 :     <WARN>    [scan.tasks] - 0 malicious tasks found 2016-11-11 11:53:34 :     <INFO>    [scan] - Progress: 75% 2016-11-11 11:53:34 :     <INFO>    [scan.registry] - Starting registry scan [1] 2016-11-11 11:53:43 :     <INFO>    [scan.registry] - Stopping registry scan [1] 2016-11-11 11:53:44 :     <INFO>    [scan.registry] - Starting registry scan [2] 2016-11-11 11:53:57 :     <WARN>    [scan.registry] - Found {3E0DB45B-9FCC-4064-B48C-080BD03A99A4} 2016-11-11 11:53:57 :     <WARN>    [scan.registry] - Found {C81BED3B-31BD-491F-813D-78EFC2638CE1} 2016-11-11 11:53:59 :     <WARN>    [scan.registry] - Found {35F4BB37-03C5-41DE-85AF-7C301390C7EC} 2016-11-11 11:54:46 :     <INFO>    [scan.registry] - Stopping registry scan [2] 2016-11-11 11:54:46 :     <INFO>    [scan.registry] - Starting registry scan [3] 2016-11-11 11:55:07 :     <WARN>    [scan.registry] - Found VDI 2016-11-11 11:55:21 :     <WARN>    [scan.registry] - Found VDI 2016-11-11 11:55:25 :     <WARN>    [scan.registry] - Found mweshield 2016-11-11 11:55:27 :     <INFO>    [scan.registry] - Stopping registry scan [3] 2016-11-11 11:55:27 :     <INFO>    [scan] - Progress: 80% 2016-11-11 11:55:28 :     <INFO>    [scan.registry] - Starting registry scan [4] 2016-11-11 11:55:29 :     <INFO>    [scan.registry] - Stopping registry scan [4] 2016-11-11 11:55:29 :     <INFO>    [scan.registry] - Starting registry scan [5] 2016-11-11 11:55:29 :     <INFO>    [scan.registry] - Stopping registry scan [5] 2016-11-11 11:55:29 :     <INFO>    [scan] - Progress: 82% 2016-11-11 11:55:29 :     <INFO>    [scan.registry] - Starting registry scan [6] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [6] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [7] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [7] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [8] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [8] 2016-11-11 11:55:30 :     <INFO>    [scan] - Progress: 84% 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [9] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [9] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [10] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [10] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [11] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [11] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [12] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [12] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [13] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [13] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [14] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [14] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [15] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Stopping registry scan [15] 2016-11-11 11:55:30 :     <INFO>    [scan.registry] - Starting registry scan [16] 2016-11-11 11:55:31 :     <INFO>    [scan.registry] - Stopping registry scan [16] 2016-11-11 11:55:31 :     <INFO>    [scan.registry] - Starting registry scan [17] 2016-11-11 11:55:31 :     <INFO>    [scan.registry] - Stopping registry scan [17] 2016-11-11 11:55:31 :     <INFO>    [scan.registry] - Starting registry scan [18] 2016-11-11 11:55:34 :     <WARN>    [scan.registry] - Found produpd 2016-11-11 11:55:34 :     <INFO>    [scan.registry] - Stopping registry scan [18] 2016-11-11 11:55:34 :     <INFO>    [scan] - Progress: 86% 2016-11-11 11:55:34 :     <INFO>    [scan.registry] - Starting registry scan [19] 2016-11-11 11:55:35 :     <INFO>    [scan.registry] - Stopping registry scan [19] 2016-11-11 11:55:35 :     <INFO>    [scan] - Progress: 88% 2016-11-11 11:55:35 :     <INFO>    [scan.registry] - 7 malicious registry element found 2016-11-11 11:55:35 :     <INFO>    [scan] - Progress: 90% 2016-11-11 11:55:35 :     <INFO>    [main] - Firefox is installed: False 2016-11-11 11:55:35 :     <INFO>    [main] - Palemoon is installed: False 2016-11-11 11:55:35 :     <INFO>    [main] - Cyberfox is installed: False 2016-11-11 11:55:35 :     <INFO>    [main] - IceDragon is installed: False 2016-11-11 11:55:35 :     <INFO>    [scan] - Progress: 95% 2016-11-11 11:55:35 :     <INFO>    [main] - Chrome is installed: False 2016-11-11 11:55:35 :     <INFO>    [main] - Chrome Canary is installed: False 2016-11-11 11:55:35 :     <INFO>    [main] - Chromium is installed: False 2016-11-11 11:55:35 :     <INFO>    [main] - Dragon is installed: False 2016-11-11 11:55:35 :     <INFO>    [main] - Opera is installed: False 2016-11-11 11:55:35 :     <INFO>    [scan] - Progress: 100% 2016-11-11 11:55:35 :     <INFO>    [scan] - Stopping scan 2016-11-11 11:55:50 :     <INFO>    [main.gui] - Showing Report window  

Here's the actual log of the scan 

 

# AdwCleaner v6.030 - Logfile created 11/11/2016 at 11:55:37 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-11-10.1 [Server] # Operating System : Windows 10 Pro  (X86) # Username : Ivanka - IVANKA-PC # Running from : C:\Users\Ivanka\Downloads\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

Folder Found:  C:\Users\Ivanka\Documents\Tongbu

***** [ Files ] *****

File Found:  C:\user.js

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious keys found.

***** [ Shortcuts ] *****

No infected shortcut found.

***** [ Scheduled Tasks ] *****

No malicious task found.

***** [ Registry ] *****

Key Found:  HKLM\SOFTWARE\Classes\AppID\{3E0DB45B-9FCC-4064-B48C-080BD03A99A4} Key Found:  HKLM\SOFTWARE\Classes\AppID\{C81BED3B-31BD-491F-813D-78EFC2638CE1} Key Found:  HKLM\SOFTWARE\Classes\CLSID\{35F4BB37-03C5-41DE-85AF-7C301390C7EC} Key Found:  HKU\S-1-5-21-161029707-913088356-1805958877-1000\Software\VDI Key Found:  HKCU\Software\VDI Key Found:  HKLM\SOFTWARE\mweshield Value Found:  HKU\S-1-5-21-161029707-913088356-1805958877-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run [produpd]

***** [ Web browsers ] *****

No malicious Firefox based browser items found. No malicious Chromium based browser items found.

*************************

C:\AdwCleaner\AdwCleaner[S0].txt - [2015 Bytes] - [11/11/2016 10:50:46] C:\AdwCleaner\AdwCleaner[S1].txt - [1956 Bytes] - [11/11/2016 10:56:47] C:\AdwCleaner\AdwCleaner[S2].txt - [2030 Bytes] - [11/11/2016 11:49:18] C:\AdwCleaner\AdwCleaner[S3].txt - [1721 Bytes] - [11/11/2016 11:55:37]

########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [1794 Bytes] ##########  

Re: ADW freezes during cleaning

Greetings,

I see nothing related to cleaning mode in the debug logfile. Can you please tell me exactly when does AdwCleaner freezes?

Thank you.

Regards,