Please, I need your help. After scanning my system with your product, I detected the following (from the report)
# AdwCleaner v3.303 - Report created 08/08/2014 at 10:38:47
# Updated 06/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
*************************
AdwCleaner[R99].txt - [715 octets] - [08/08/2014 10:38:47]
########## EOF - C:\AdwCleaner\AdwCleaner[R99].txt - [775 octets] ##########
After the scan, Under Chrome found an Extension unknown.(see above)
Selected "Clean" - Program ran for a little then a message appeared:
Aut2Exe has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
The faulty chrome Extension was not removed. My system is now unstable and had several dumps (blue screen). Avast, ESET, Malwarebytes and other reported nothing, only AdwCleaner.
Again, my system is now unstable, AdwCleaner is detecting that Chrome Extension but does abort before removing it. Any idea of what the problem is.
Please, contact me at padi5star@gmail.com if you have a solution. I will be away from my computer for 10 days, but I can receive emails.
Thank you.
Here is a log showing what was found on a PC that I had it crash on.
# AdwCleaner v3.303 - Report created 07/08/2014 at 15:00:51
# Updated 06/08/2014 by Xplode
# Operating System : Windows 8.1 (64 bits)
# Username : Robert - MAINPC
# Running from : C:\A.I.R\adwcleaner.exe
# Option : Scan
***** [ Services ] *****
Service Found : CltMngSvc
***** [ Files / Folders ] *****
File Found : C:\Users\Public\Desktop\eBay.lnk
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
Folder Found : C:\Program Files (x86)\SearchProtect
Folder Found : C:\ProgramData\374311380
Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\Users\Robert\AppData\Local\SearchProtect
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Optimizer Pro
Key Found : HKCU\Software\Trymedia Systems
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : [x64] HKCU\Software\Optimizer Pro
Key Found : [x64] HKCU\Software\Trymedia Systems
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\Software\Trymedia Systems
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17126
-\\ Google Chrome v36.0.1985.125
[ File : C:\Users\Guest\AppData\Local\Google\Chrome\User
//////// v3.303 - 06/08/14 //////// FR
- Mise à jour de la base de données
- Faux positifs supprimés
- Détection générique Multiplug mise à jour
- Détection générique DownloadProtect mise à jour
- Détection générique Crossrider mise à jour
- Détection générique Skintrim mise à jour
//////// v3.303 - 06/08/14 //////// ENG
- Database update
- False positive removed
- Generic.Crossrider detection updated
- Generic.Downloadprotect detection updated
- Generic.Multiplug detection updated
- Generic.Skintrim detection updated
//////// v3.302 - 30/07/14 //////// FR
- Mise à jour de la base de données
- Faux positifs supprimés
- Ajout de processus à la liste blanche
- Mise à jour du module de détection des tâches planifiées
- Ajout de la possibilité d'annuler le nettoyage avant la fermeture des processus
- Détection générique AdPeak mise à jour
//////// v3.302 - 30/07/14 //////// ENG
- Database update
- False positive removed
- Added processes to whitelist
- Updated scheduled task detections
- Added possibility to cancel cleaning before closing processes
- Generic.AdPeak detection updated
Merci encore pour tout le service rendu ;)
Hotspot Shield
https://gambetto.de/image/OF
https://gambetto.de/image/O0
https://gambetto.de/image/O3
***** [ Dienste ] *****
Dienst Gefunden : hshld
Dienst Gefunden : hsstrayservice
Dienst Gefunden : hsswd
***** [ Dateien / Ordner ] *****
Ordner Gefunden : C:\Program Files (x86)\hotspot shield
Ordner Gefunden : C:\ProgramData\hotspot shield
Ordner Gefunden : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Ordner Gefunden : C:\Users\Waldijs\AppData\Roaming\hotspot shield
Ordner Gefunden : C:\Windows\SysWOW64\hotspot shield
***** [ Tasks ] *****
***** [ Verknüpfungen ] *****
***** [ Registrierungsdatenbank ] *****
Schlüssel Gefunden : HKCU\Software\anchorfree
Schlüssel Gefunden : [x64] HKCU\Software\anchorfree
Schlüssel Gefunden : HKLM\Software\hotspotshield
Schlüssel Gefunden : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
//////// v3.300 - 27/07/14 //////// FR
- Mise à jour de la base de données
- Détection générique Crossrider mise à jour
- Détection générique Multiplug mise à jour
- Détection générique Tuto4PC mise à jour
- Ajout de la détection générique Skintrim
- Ajout de la détection générique AdPeak
- Ajout de la détection générique Illyx
- Ajout de la détection générique Sambreel
- Ajout de la détection générique DownloadProtect
- Mise à jour du module de détection des tâches planifiées
- Mise à jour des détections de la valeur DefaultScope
//////// v3.300 - 27/07/14 //////// ENG
- Database update
- Generic.Crossrider detection updated
- Generic.Multiplug detection updated
- Generic.Tuto4PC detection updated
- Generic.Skintrim detection added
- Generic.AdPeak detection added
- Generic.Illyx detection added
- Generic.Sambreel detection added
- Generic.DownloadProtect detection added
- Scheduled task detections updated
- DefaultScope detections updated
Looks like v3.216 has a problem. On most computers, it hangs on Folders when removing items, and the only way to close it is to end the task.
And since the autocheck for an update autodeletes the old version...
Re Tom1110: Try NOT to reformat your hard disk so soon unless you absolutely have to -- it's like doing brain surgery for a hangnail -- use this challenge as an exercise to discover, quarantine and delete the culprit -- whatever malware you got is annoying BUT try doing more research online using search terms combined with "Movie Mode" before you resort to reformatting. Combine your troubleshooting techniques with Safe Mode. Do you have a real security program that you've paid for and subscribe to? -- With it you'll be able to get some real professional tech support. Good Luck.
Greetings AdWareCleaner Users & Developers: I have QUESTIONS please - How come my adwcleaner as an installed application under Vista isn't listed under my "All Programs"? ... How Come adwcleaner deletes installed apps I paid for like my Paretologic Registry Cleaner and its PCHA? Are Registry Cleaners as a group considered potential adware or malware? ... Are they even worth having? Why is there even a tab for Registry Cleaner on AdWareCleaner? ... How come there isn't a preview screen that I can edit before AdwCleaner deletes or quarantines its targeted folders or files? ... The old version of AdWareCleaner I had was installed on my desktop, how come the new one isn't? ... Is there any relationship between AdwareCleaner and MalWareBytes? How can I get back deleted or quarantined applications, files, and folders? Is there a help file I can read to spare us all from my tedious annoying questions? Instead of donating i would prefer a paid application I could buy. Thank you. (and can you post answers to PeterR5@Hotmail.com with subject line "AdWareCleaner Queries")
//////// v3.215 - 09/07/14 //////// FR
- Mise à jour de la base de données
//////// v3.215 - 09/07/14 //////// ENG
- Database update
