Anyone having issues with the latest version removing ScreenConnect Remote Access Software? (https://www.screenconnect.com/). Is there any way to whitelist this or can we add an permanent exclusion?
Use this program all the time with success, but now running into this issue.
Also, anyway to help support development? Donation?
love adwcleaner, but it doesn't recognize screenconnect as a legitimate program. it removed my ability to access the computer I was working on! can screenconnect be added to the allowed programs asap?
Hola tengo infectado el ordenador con un nuevo virus, y no tengo forma de eliminarlo con ningun antivirus, a ver si podeis ayudarme por favor, se ha instalado en los navegadores, cuando abro el browser me sale esta pagina http://search.noticiastime.org/ , buscando por google esta misma pagina, ni si quiera la encuentra, espero que puedan ayudar, saludos y gracias por el programa.
Hi I have infected your computer with a new virus, and I have no way to remove it with any antivirus, see if you can help me please, is installed in browsers, when I open the browser I get this ad http: //search.noticiastime .org /, searching by google this same page, not even find it, hope you can help, greetings and thanks for the program.
@anonsubmitter, yes you are right. But, most free software downloaded on the Web come bundled up with useless crapware anyway. The YTD downloader box, if you don't want the app, can easily be unchecked while installing your main program. Unckeck all boxes for programs unrelated to the main program. If you need YTD or Hotspot Shield, they have a website where you can get them. No need to be bundled up to anything. They are already very popular. They both can be uninstalled very easily from Programs & Features, so they should not be removed by AdwCleaner. Removing Hotspot Shield this way messes up the Internet connection.
For those who don't usually pay attention while installing software, a program like Unchecky could be very useful. That way, you won't be flooding the malware removal forums all over the Web.
http://unchecky.com/
@cocochepeau
Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.
Folder Deleted : C:\ProgramData\hotspot shield
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Folder Deleted : C:\Program Files (x86)\hotspot shield
Folder Deleted : C:\Windows\SysWOW64\hotspot shield
File Deleted : C:\Windows\System32\drivers\taphss6.sys
File Deleted : C:\Windows\System32\drivers\hssdrv6.sys
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Key Deleted : HKLM\SOFTWARE\hotspotshield
Key Deleted : HKCU\Software\anchorfree
Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield
Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield
I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:
"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"
I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.
Thank you for fixing the issue, and for this very useful program.
This latest version has many false positives. In favorites, i have a folder name 'online' it is detecting that folder. In registry, it is detecting IDM helper addon for IE (I have Internet download manager installed). In firefox, it is detecting an addon xpi file 'SuperDrag', i have been using this addon for months it is not a adware. Please fix this problems if possible.
Thanks a lot for this superb program.
This is one of my favorite programs when i clean up friends computers, it has saved me many, many times, thank you for making it free, awesome work!!
After running you program the only things I could see listed were the files under the files tab. I selected them and selected the clean button. Your program cleaned them, closed my computer and rebooted. All seemed well until I went into my task manager. To my surprise under the processes tab, 82 Background Processes were listed in addition to 5 Apps. Many seemed to be duplicates (25) (Google Chrome (32 bit). Is this normal? Was it a mistake to delete those files? If so can it be reversed? If not why wasn't there a strong warning stating the consequences?
