Anyone having issues with the latest version removing ScreenConnect Remote Access Software? (https://www.screenconnect.com/). Is there any way to whitelist this or can we add an permanent exclusion?
Use this program all the time with success, but now running into this issue.
Also, anyway to help support development? Donation?
@cocochepeau: As I said in a previous comment, I haven't used Hotspot Shield in years. I was just discussing the experience I had with the software years ago with Me1.
I love the software, but it doesn't seem to get rid of the Positive Finds or Buzzdock adware viruses. Then again neither do any of the other scanners out there... Can you please help?
love adwcleaner, but it doesn't recognize screenconnect as a legitimate program. it removed my ability to access the computer I was working on! can screenconnect be added to the allowed programs asap?
@Me1: I haven't used YTD Video Downloader in years, so I can't say anything about that. If I remember correctly Hotspot Shield had at least one banner that appeared when the user had the software running and disappeared when the user closed the software. What I meant is that it could be the bundleware / adware part of the installers and the banner ad in Hotspot Shield that is triggering the heuristic in AdwCleaner. I agree with you though, these softwares should be whitelisted.
Hi I have infected your computer with a new virus, and I have no way to remove it with any antivirus, see if you can help me please, is installed in browsers, when I open the browser I get this ad http: //search.noticiastime .org /, searching by google this same page, not even find it, hope you can help, greetings and thanks for the program.
@anonsubmitter, yes you are right. But, most free software downloaded on the Web come bundled up with useless crapware anyway. The YTD downloader box, if you don't want the app, can easily be unchecked while installing your main program. Unckeck all boxes for programs unrelated to the main program. If you need YTD or Hotspot Shield, they have a website where you can get them. No need to be bundled up to anything. They are already very popular. They both can be uninstalled very easily from Programs & Features, so they should not be removed by AdwCleaner. Removing Hotspot Shield this way messes up the Internet connection.
For those who don't usually pay attention while installing software, a program like Unchecky could be very useful. That way, you won't be flooding the malware removal forums all over the Web.
http://unchecky.com/
@Yotony: The second and third link error'd somehow. Here are the ones I were trying to post:
https://www.consumeraffairs.com/computers/norton.html
https://www.avast.com/
Just downloaded to update my version, but can't run it because Norton antivirus detects a thread and deletes it immediately. The threat is identified as 'Suspicious.Cloud.7.EP'.
Not sure if this is a false positive, but don't want to take a chance on it. Please verify the software, clean it if necessary and update the download link (or post a note). Txs.
OK! Issue solved! I had knowingly installed the iSafe Key-logger on that computer. This is supposedly invisible to cleaners and registry. AdwCleaner removed the invisible iSafe folder but not its registry entries. That caused instability in the system, probably related to the specificity of the key-loggers. Restoring the iSafe folder from within the AdwCleaner Quarantine Manager solved the issue. No need to do anything in the registry. I hope this helps!
