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de cocochepeau, (05 février 2015)

@livanel Can you send me a link of the scan/deletion report ?
@rodbom extension named?

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de ****, (05 février 2015)

nevermind, already solve the problem, it was an extension of google chrome -.-

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de ****, (05 février 2015)

Hello, AdwCleaner cant find the adware that is modifying my homepage, my homepage opens this site: Trollface.biz and this site http://loansexpress.info/ i also tried to install YAC (yet another cleaner) and it cant find the problem too. please help

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de ****, (05 février 2015)

Hi, After running AdwCleaner and reboot I cannot log anymore in into my standard Windows 7 account, I get a black screen and then it makes log off. This is an account without password protection. I ran AdwCleaner from inside that standard account, by entering the admin password when asked. Luckily, I can still log in into my admin account. Is there anything to fix this issue? If not, can I undo what AdwCleanr did? Thanks!

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de Me1, (03 février 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield

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de cocochepeau, (02 février 2015)

@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?

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de Me1, (02 février 2015)

I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:

"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"

I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.

Thank you for fixing the issue, and for this very useful program.

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de cocochepeau, (01 février 2015)

@tgilles1 You can use AdwCleaner to clean any workstations you want, don't need to pay additional costs.

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de ****, (29 janvier 2015)

Licensing.. can my company use this to clean their workstations? is their a licensing fee to do so?

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de HappyGoat, (29 janvier 2015)

It's a very useful tool - thank you!

I have a feature request: Check box setting to go straight to reboot after cleaning. :)