I had the supra savings program on my computer so I downloaded Adwcleaner. It removed this but left me with another problem. I run a small business out of my home and Adwcleaner marked all of my invoicing, billing and inventory software as a virus. I can no longer get into these important programs. How can I undo this?
Hola. Quiero añadir un feedback para Xplode, creador de AdwCleaner, y es que el análisis del programa detecta como adware la carpeta C:\Program Files\Skillbrains. Skillbrains es la carpeta donde se instala el gestor de capturas de pantalla 'Lightshot' (http://prntscr.com/)." target="_blank">http://prntscr.com/). Quisiera que para futuras revisiones de ADWcleaner esta carpeta sea excluida, ya que una vez esta utilidad fuer eliminada por error de mi sistema. Saludos.
Captura: http://prntscr.com/4qr0sq" target="_blank">http://prntscr.com/4qr0sq
Hi, I would like to give a feedback to Xplode, creator of ADWCleaner. When it analyzes my system, it detects the C:\Program Files\Skillbrains folder as adware, when it's not. That's the folder where Lightshot, a screen capture tool (http://prntscr.com), is installed, and it's not any adware o malicious software. I would like that folder to be excluded from adware detections on future ADWcleaner revisions. Greetings.
Screen capture: http://prntscr.com/4qr0sq" target="_blank">http://prntscr.com/4qr0sq
Hello,
outil très pratique mais j'ai pas trouvé comment cliquer/glisser un rapport quelconque sur l'icône histoire de le convertir facilement & rapidement. (Nouvelle fonctionnalité?)
++
Bonjour,
J'ai comet arcad et adportal.rapsio.com que je n'arrive pas à supprimer et qui reste actif même si j'ai scanner et nettoyer avec adwcleaner à 2 reprises.
Voici mon rapport. Pouvez-vous m'aidez s'il vous plait ?
# AdwCleaner v3.309 - Rapport créé le 11/09/2014 à 07:52:47
# Mis à jour le 02/09/2014 par Xplode
# Système d'exploitation : Windows 8.1 (64 bits)
# Nom d'utilisateur : utilisateur - PC
# Exécuté depuis : C:\Users\utilisateur\Downloads\adwcleaner_3.309 (2).exe
# Option : Nettoyer
***** [ Services ] *****
***** [ Fichiers / Dossiers ] *****
Dossier Supprimé : C:\Users\utilisateur\AppData\Local\CometArcade
Fichier Supprimé : C:\Users\utilisateur\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
Fichier Supprimé : C:\Users\utilisateur\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
***** [ Tâches planifiées ] *****
***** [ Raccourcis ] *****
***** [ Registre ] *****
Clé Supprimée : HKCU\Software\Softonic
***** [ Navigateurs ] *****
-\\ Internet Explorer v11.0.9600.17278
-\\ Google Chrome v37.0.2062.120
[ Fichier : C:\Users\utilisateur\AppData\Local\Google\Chrome\User Data\Default\preferences ]
*************************
AdwCleaner[R0].txt - [12922 octets] - [10/09/2014 23:05:48]
AdwCleaner[R1].txt - [1394 octets] - [11/09/2014 07:51:16]
AdwCleaner[S0].txt - [9140 octets] - [10/09/2014 23:07:02]
AdwCleaner[S1].txt - [1274 octets] - [11/09/2014 07:52:47]
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1334 octets] ##########
this fantastic software solve default search problem that i spend much time to solve it
thanks developers i will enter your site again and again as i remember to press ads on website to support
thanks again
Also cannot download as Norton blocks and removes it. Here is copy of Norton details:
Filename: adwcleaner[1].exe
Threat name: Trojan.Gen.SMH
Full Path: c:\users\admin\appdata\local\microsoft\windows\temporary internet files\content.ie5\0xz70k18\adwcleaner[1].exe
____________________________
Details
Unknown Community Usage, Unknown Age, Risk High
Origin
Downloaded from
http://download.bleepingcomputer.com/dl/ccc7b1be60ac8b673cbab8cd91aea0c9/5405e713/windows/security/security-utilities/a/adwcleaner/AdwCleaner.exe
Activity
Actions performed: Actions performed: 1
____________________________
On computers as of
9/2/2014 at 8:45:45 AM
Last Used
9/2/2014 at 9:49:52 AM
Startup Item
No
Launched
No
____________________________
Unknown
It is unknown how many users in the Norton Community have used this file.
Unknown
This file release is currently not known.
High
This file risk is high.
Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.
___________________________
http://download.bleepingcomputer.com/dl/ccc7b1be60ac8b673cbab8cd91aea0c9/5405e713/windows/security/security-utilities/a/adwcleaner/AdwCleaner.exe
Downloaded File adwcleaner[1].exe Threat name: Trojan.Gen.SMH
from bleepingcomputer.com
Source: External Media
adwcleaner[1].exe
___________________________
File Actions
File: c:\Users\ADMIN\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\0XZ70K18\ adwcleaner[1].exe Removed
____________________________
File Thumbprint - SHA:
f303a32ba4a44ae7d25b73f5b6f3f2c3dcf6d9970ebf88de816b399eedce80b1
File Thumbprint - MD5:
Not available
Bonjour,
Je suis vivement intéressée par le suivi de ce logiciel car il m'arrive d'avoir des problèmes d'installation des mises à jour de Windows 7 ; dans ces cas-là je voudrais pouvoir utiliser l'option de création d'un rapport à envoyer sur le forum d'aide.
Cependant, n'étant pas experte, et à défaut de tutoriel disponible, j'aurais besoin d'informations commplémentaires sur la rubrique "Actions" : pour chacune d'entre elles pouvez-vous m'indiquer ce qu'impliquerait la sélection de l'option ?
Bien cordialement,
EauDeRoche.
Please, I need your help. After scanning my system with your product, I detected the following (from the report)
# AdwCleaner v3.303 - Report created 08/08/2014 at 10:38:47
# Updated 06/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
*************************
AdwCleaner[R99].txt - [715 octets] - [08/08/2014 10:38:47]
########## EOF - C:\AdwCleaner\AdwCleaner[R99].txt - [775 octets] ##########
After the scan, Under Chrome found an Extension unknown.(see above)
Selected "Clean" - Program ran for a little then a message appeared:
Aut2Exe has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
The faulty chrome Extension was not removed. My system is now unstable and had several dumps (blue screen). Avast, ESET, Malwarebytes and other reported nothing, only AdwCleaner.
Again, my system is now unstable, AdwCleaner is detecting that Chrome Extension but does abort before removing it. Any idea of what the problem is.
Please, contact me at padi5star@gmail.com if you have a solution. I will be away from my computer for 10 days, but I can receive emails.
Thank you.
Here is a log showing what was found on a PC that I had it crash on.
# AdwCleaner v3.303 - Report created 07/08/2014 at 15:00:51
# Updated 06/08/2014 by Xplode
# Operating System : Windows 8.1 (64 bits)
# Username : Robert - MAINPC
# Running from : C:\A.I.R\adwcleaner.exe
# Option : Scan
***** [ Services ] *****
Service Found : CltMngSvc
***** [ Files / Folders ] *****
File Found : C:\Users\Public\Desktop\eBay.lnk
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
Folder Found : C:\Program Files (x86)\SearchProtect
Folder Found : C:\ProgramData\374311380
Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\Users\Robert\AppData\Local\SearchProtect
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Optimizer Pro
Key Found : HKCU\Software\Trymedia Systems
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : [x64] HKCU\Software\Optimizer Pro
Key Found : [x64] HKCU\Software\Trymedia Systems
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\Software\Trymedia Systems
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17126
-\\ Google Chrome v36.0.1985.125
[ File : C:\Users\Guest\AppData\Local\Google\Chrome\User
