Rechercher

This is my log file after a rescan today:  

# AdwCleaner v5.029 - Logfile created 13/01/2016 at 13:51:38
# Updated 11/01/2016 by Xplode
# Database : 2016-01-12.1 [Server]
# Operating system : Windows 10 Pro  (x64)
# Username : user - OVIDIU
# Running from : C:\Users\user\Desktop\adwcleaner_5.029.exe
# Option : Scan
# Support : http://toolslib.net/forum

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Hello,

Can you relaunch AdwCleaner, ensure the database is updated (if your computer is connected to the internet it should be fine) and make a scan.

Then, provide me the generated report.

Please refer to the documentation if needed : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Regards,

I try to desinfect with spyhunter, malware antimalware, kaspersky. Yesterday i try with bitdefender total security

Of course that was a lot of time to instal , uninstall, scan etc.

Please tell me if the last way is to reinstal OS (win10 x64)

Thanks in advance!

Ovidiu, Romania, Europe

Hi,

Please activate Debug Mode as follows so we can see a report which may be helpful with identifying the problem.

• Double-click on AdwCleaner.exe to open the tool.
• Click on Options in the top menu.
• Put a check mark next to Activate debug mode
• Click on the Scan button
• A logfile report called AdwCleaner_dbg_XXXX.log (where XXXX represents the time run) will be created and saved to %sys...

My desktop PC has - as a dealers service - free AVG installed. By accident AVG toolbar(s) are downloaded. Googling I found Adaware as a good tool to remove things like that. But it found more, by instance roboot.64.exe, register. I'm not an expert; can I check and remove everything, and how do I know?  

Bonsoir,

J'essaie de télécharger ADWcleaner et Norton me le supprime à chaque fois. Je voudrais savoir comment faire pour le télécharger sans danger. J'ai essayé de désactiver le pare-feu et il me le supprime quand même. J'ai Windows 10.

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izabelle544, 2015-11-14 23:22:55 (UTC)

pour régler dans un premier temps le fait que Norton supprime AdwCleaner à chaque lancement : il vous suffit de dés...

Brilliant. Can confirm Norton released adware from quarantine and icon appeared on my desktop this morning. Many thanks.

Hello,

It should be fixed :

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

	5E5AF17D82EC74646B33587B54F94D4A - adwcleaner_5.019.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://se...

Hello,

JF1 : thanks ! We're in touch with Norton to fix the issue.

I keep you informed about the progress.

Sorry for the inconvenience..

Thanks for your comments prston - I am keen to use AdWare and am assuming this is a false positive but as I cannot get it past Norton I need to report that this is the case and hope the situation can be resolved with Norton so I can benefit from using it.