As requested here are the log files:
After the scan the log files are:
When we choose the "SCAN" tab the log files are: "C:\AdwCleaner\AdwCleaner (S173) .txt" until (S60).txt. (113 log files)
When we choose the "Cleaning" tab the log files are: "C:\AdwCleaner\AdwCleaner(C32).txt" until (C8).txt.(24 log files).
Have a great day.
Namir
Greetings,
Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.
Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/
Do not hesitate to tell me if you don't understand something. :)
Thanks!
Regards.
Greetings,
We'll need these logfiles. Without them, we can't know which elements are not deleted.
Also, you can at least give us their names.
Thanks in advance.
Regards.
Greetings,
Can you share us the name of the killed process?
Thanks.
Regards.
Greetings,
It should be fixed in the next release of AdwCleaner.
Sorry for the inconvenience.
Regards.
Greetings,
We're working on it. We'll keep you informed. It should be fixed in the next release.
Sorry for the inconvenience.
Regards.
Yep it's been removed from the detections so adwcleaner didn't find anything.
Thank you!
I STILL HAVE THE SAME PROBLEM.
BY THE WAY I TRIED EVERYTHING YOU TOLD ME TO DO and it still doesnt work.
Every time I do a new scan it says "you have 2 threats" even if I clicked on the clean tab before.
It doesnt say you have no threats on your computer.
Please help me.
Have a great day.
Namir
Since the new release, Splashtop was closed on clean, but not re-opened. In the past, getting disconnected was normal, but within a few seconds, would re-connect. Now I am locked out without human intervention.
Using Splashtop 3.0.8.3
Thank you - love the product!
