Looks like safe with nw did the trick. Same two elements were identified, but this time the removal process included a step "cleaning chrome", which definitely wasn't in any of the other scans. When I restarted in regular mode and ran another scan with v7, there were "no unwanted objects found". Super psyched!!
Below are two log files -- first is the one generated after removal of two unwanted...
Hello,
Great! You should be able to use Malwarebytes and AdwCleaner now.
Hello,
Here is the logfile that was displayed:
== Scan for security software untrusted certificates | Support: <mailto:untrustedcerts@fr33tux.org> == This software will look for known security vendor certificate in the Windows Untrusted Store and remove the legit ones. This should allow your security software to launch again properly.
========= 03D22C9C66915D58C88912B64C1F984B8344EF09 [!] F...
Hello,
Can you use the latest AdwCleaner version (7.0.0.0) from here; https://toolslib.net/downloads/viewdownload/1-adwcleaner/ ?
Thanks,
Can you share the file C:\AdwCleaner\Qarantine\Quarantine.info?
Thanks,
Hello,
Can you use this tool beforehand, and then retry to start AdwCleaner: https://toolslib.net/downloads/viewdownload/385-avcertclean/ ? (please copy paste the displayed logfile in your next reply)
Thanks,
Bonjour,
Vous pouvez lancer la suppression.
Cordialement,
Thanks. AdwCleaner still detects 12 reg keys. One is the value I deliberately changed :
PUP.Optional.Legacy, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext | DisableAddonLoadTimePerformanceNotifications
***** [ Registry ] *****
PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{02F0243C-2E71-4A1A-A790-6C30888119D0} PUP.O...
You sure you are downloading it from an official source? https://toolslib.net/downloads/viewdownload/1-adwcleaner/ from here? If yes, there is a slight possibility, that if you have some form of malware, it will prevent you from downloading any cleanup files. If you are able, do a scan with your current anti-virus and anti-malware software and see if that helps you solve the issue.
Could be that you are a victim of bundleware. Basically, alongside normal maybe even useful software, some providers bundle malicious or useless software just to increase downloads and such. Have you downloading anything from 3rd party providers and not official sources?. Regardless of the fact, Malwarebytes or ADWCleaner should have picked it up and removed it, it could be much more thorough. ...
