I saw from other posts that you nede debug file also so here it is.
2017-02-14 16:53:55 : <INFO> [main] - Saving current options to the configuration file
2017-02-14 16:53:57 : <INFO> [main.gui] - Scan requested
2017-02-14 16:53:57 : <INFO> [scan] - Running from: C:\AdwCleaner
2017-02-14 16:53:57 : <INFO> [scan] - Progress: 0%
2017-02-14 16:53:57 : <INFO> [database] - Checking for datab...Bonjour,
Pouvez-vous relancer AdwCleaner, cliquer sur Outils > Options et cocher "Debug".
Ensuite, faites une analyse puis un nettoyage jusqu´à ce que le blocage ait lieu. Partagez alors les deux fichiers suivants:
- C:\AdwCleaner\AdwCleaner[Sxx].txt
- C:\AdwCleaner\AdwCleaner_debug.log
Merci,
Dans certains cas, il convient d'être très patient (à hauteur de plus de 24h) pour que la recherche de mises à jour soit débloquée.
Combien de temps avez vous attendu ?
Merci,
Hello,
Sorry for the delay.
When the results are shown, unselect the file "C:\WINDOWS\SysNative\drivers\ucguard.sys" and then click on the [Clean] button.
Please share the generated logfile shown at the reboot (also located at C:\AdwCleaner\AdwCleaner[Cxx].txt.
Best regards,
Hello again,
Updating the feedback.
This time I did some experimenting, and got a result: I didn't first have the debug on when cleaning the "uncleanable" folders, but now I created the same folders exactly in the same paths they were (empty ofc) and started scanning. After it scanned, it found those same folders as a threat. I clicked clean, and a few moments later, it "Stopped responding". ...
Good morning,
Sadly after I manually cleaned the folders that the AdwCleaner coulden't clean, the pc "seems" clean for it, but I have my suspicions, because no program can clean a pc Completly. I will check if i had set debug on when i started cleaning before disableing the folder cleaning.
Regards.
Hello,
Thanks. Can you relaunch AdwCleaner, do a scan *and* a clean both in debug mode? (Tools > Options > Mode: "Debug")
Best regards,
Greetings,
First of all, thanks for your feedback.
You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.
Can you please share the scan logfile showing the folders that you cleaned manually?
Regards.
UPDATE: It seems that when I deselected the folders, it continued to clean perfectly. Sadly I didn't run the crashing point with debug on, and cleaned the folders manually. Was my action correct or I did something bad?
Hello,
The debug logfile seems not full. When does the crash appear?
Thanks.