Rechercher

OK, I started it, just so you know I got this message, going to run anyway and let you know the results, just wanted to post this in case of BSOD http://screencast.com/t/DZpUxbJv0EGY

OK BSOD again with the new version you provided, I uploaded the minidump https://up2sha.re/file?f=Bt0lHd36k7X6

Hello,

Something else seems to recreate the key. I'll look with a ZHPDiag report :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

Thanks, the dump file was useful it was at least due to the PRSvc.exe process. Can you retry again ? (be sure the database has been updated..).

If you face another BSOD, can you redo the same thing as here ?

Thank you for your patience,

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

[-] File Deleted : C:\WINDOWS\SysWOW64\h@tkeysh@@k.dll

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}

***** [ Web browsers ] *****

*************...

Here it is https://up2sha.re/file?f=tP2DzX6mY1i9

The file which has been opened by Edge is the BlueScreenView report (you can see the path to the file in the adressbar on the top).

Can you copy this file to your Desktop : C:\WINDOWS\Minidump\041916-112203-01.dmp and create a zip archive from this file ?

Then, host it on https://up2sha.re, and paste here the generated link.

Best regards,

I don't think that is the correct file because the time isn't correct but I could be wrong so here it is:

2016-04-19 05:33:59 : [Notice]        Scan started 2016-04-19 05:33:59 : [Success]        Internet connection is UP 2016-04-19 05:34:01 : [Success]        Loaded C:\Users\Steve\AppData\Local\Temp\sqlite.dll 2016-04-19 05:34:01 : [Success]        Opened C:\AdwCleaner\adwcleaner.db 2016-04-1...

Yes, but your computer doesn't seem to have some remainings, so we need to spot what is re-creating this folder at each reboot.

Since I didn't see it with ZHPDiag, we'll try with FRST :

1. Download FRST
2. Right-click on the file -> "Execute as Administrator"
3. Click on the "Scan" button
4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
5. Please host them on Up2Sha...

Sorry, it's the file beginning by "Debug" I need.

Thanks !

Sorry,

I got a BSOD on shutting down during clean but I do not see the file you are requesting, here is what I see http://screencast.com/t/xinesJFuY