Hello, Administrator! There was a brace of follow-on replies added within the past week that just got cut off - having system issues? The drift was that this is a known problem, has apparently existed since the advent of version 7 and now continues beyond 7.0.6 to 7.0.7. AdwCleaner consistently crashes when starting up during the "heuristic" phase, and the resulting debug file is truncated a...
I thought the file was truncated too but that's how it looks. The process just stops. The link is below.
Hello,
Thanks. The logfile seems truncated. Can you please upload it here: https://up2sha.re - Then, share me the generated link.
Thanks again.
I re-ran Adwcleaner today in debug mode. The log file is below as you requested.
Peter
2018-01-17 13:09:09.941 DEBUG [7100] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2018-01-17 13:09:09.956 DEBUG [7508] [MainUI::Entry@1277] [+] Checking for update... 2018-01-17 13:09:11.369 DEBUG [7508] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2018-01-17 1...
SysNative, means System32.
I found it here:
C>Windows>System32>drivers
Name Size
mrxsmb.22.sys 57 KB
And
C\AdwCleaner\Quarantine\
I then tracked it thru Manic Time to the exact time in seconds and found what happened at that time as confirmed adw, installer wnd.
What this was is a fake Cedrick Collomb Portable. Unlocker is only an Install.
Would not delete man...
I have the same problem with version 7.0.6.0 on an older Dell laptop using Windows 7 with my anti virus disabled. Tried using version 7.0.1.0 with the debug option selected and get the same results. Stops after beginning the heuristic scan. Any thoughts solutions. Version 7.0.6 works fine on a Dell desktop with windows 7.
Greetings,
Thanks for the feedback. We’ll investigate and I will get back to you as soon as possible.
Regards.
Hi,
Please run AdwCleaner in debug mode.
Thanks.
I have tried several times to run AdwCleaner 7.0.6.0 on my laptop but it continues to stop during Heuristic analysis while doing a scan and windows closes the program. I am running a Windows 10 Home (1709) OS on a Dell Inspiron laptop. Any Help would be greatly appreciated.
Thanks, Peter
I found this thread while looking for answer to my own pup issues and signed up to say thanks. What worked for me was uninstalling Chrome and then running Malwarebytes Adwcleaner. Ran it a second time and with Chrome uninstalled a got a clean scan this time. Before that it would identify Pup.Legacy.Optional. I would clean it but when I would run it a second time it would be back again. After ...
