This is the only log available that says clean. This was done when he removed ALL check marks from all items found. Otherwise, when he removed check marks only from the registiry section the program did not go through with clean it just shut down. .
Hello,
This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.
notnats, 2017-1...
Hello,
This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.
notnats, 2017-10-02 03:31:16 (UTC)
Can you please share the cleaning logfile?
Thanks.
Update:
As per this thread; https://toolslib.net/forum/viewthread/13432-adwcleaner-7031-has-stopped-woring/
I had my friend try this suggestion;
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
It did not work. He tried in both normal mode, and received the message that "AdwCleaner stopped working" as soon as he hit clean. S...
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
I'm afraid I got the same problem.
AdwCleaner version 7.0.3.1 stops working directly after the update phase.
The solution you offer is irrelevant since the program doesn't make it to the clean phase.
Lapo90, 2017-10-01 11:58:37 (UTC)
Same problem. Program doesn't make it to the clean phase.
Hello:
I just installed AdwCleaner 7.0.3.1 on a Windows 10 Version 1703 for x64-based System.
The post-clean Logfile has the following message:
***** [ Tasks ] *****
Deleted: Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864
After a reboot and rescan the Bitdefender Agent WatchDog is tagged again as a threat but I believe this is a valid Bitdefender scheduled task.
Please inv...
Hello,
Thanks for the details. We'll look into it.
I'm afraid I got the same problem.
AdwCleaner version 7.0.3.1 stops working directly after the update phase.
The solution you offer is irrelevant since the program doesn't make it to the clean phase.
Hello,
There was an issue with the 7.0.3.0 regarding the update notification feature. It's now fixed with the 7.0.3.1.
Sorry for the inconvenience.
Regards.
Greetings,
Sorry for the late answer.
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
This issue is known and will be resolved with the release of the 7.1 version.
Regards.
