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Seeking help from the tech community! 

Computer background:

Windows 10 Home

First Virus Protector: McAfee (full) - Nothing found Currently uninstalled

Second Protector - AdwCleaner - Cleaned up items, but they return upon reboot 

Third Virus Protector: Ad-aware (full) - Cleaned up some stuff, but did not identify AdwCleaner items Currently Installed

Fourth Protector - HitmanPro (free) - ...

Bonjour Destrio5, merci de ton aide 

Voici le lien  : 

http://pjjoint.malekal.com/files.php?id=20161006_q14f14g11e12i6

Merci de ton aide ! Voici les 2 rapports : 

http://pjjoint.malekal.com/files.php?id=20161005_d7w5z1313l12

http://pjjoint.malekal.com/files.php?id=FRST_20161005_5q11c9f14k10

Bonjour,

J'ai téléchargé ADWcleaner la semaine dernière et plusieurs logiciels malveillants ont été trouvés. J'ai donc fait le nettoyage mais finalement les pubs intempestives sont toujours là (wedget), search installé sur Chrome, les pages qui s'ouvrent pour nettoyer mon PC et qui sont impossibles à refermer...

J'ai donc recommencé aujourd'hui mais ADW ne trouve rien de malveillant...

Po...

I just ran the latest version of Ad-Aware. It found 18 items to remove. I clicked OK. Restarted the laptop (HP Envy, 16GB RAM, 240GB SSD, 4GB VRAM). On bootup I found that Mailwasher icon was not in the Task bar, in fact it was not running. Then I found that Mailbird, my e-mail program wasn't running. Then I found that the touch feature of the touchpad wasn't working. (I could not slide up and ...

Greetings,

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Hi

I Clean my PC wit ADW and the next day the same Ad comme back

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: speccy.en.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: the-punisher.fr.softonic.com

[-] [C:\Users\roma\AppData\Local\Google\Chrome\User Data\Default\Web...

Thanks.

• Download RogueKiller here
• Execute the file "setup.exe" as Administrator (right-click on the file -> Execute as Administrator"
• The pre-scan will occur, please wait until it ends.
• Then click on [Scan] on the right hand corner. Wait until the scan finish.
• Finally, host the generated logfile on Up2Sha.re and copy/paste here the provided link.

Hello, I saw a similar post of a guy that had his adwcleaner crashing whenever he tried to clean "UCGuard". I'm having the exact same problem. If someone could please guide me on how to remove it I would be very pleased. Sorry for the inconvenience. Here is a link to the infected parts: https://gyazo.com/8ef4445d8ab9eb2d5c64b111436a04e0  

# AdwCleaner v6.020 - Logfile created 29/09/2016 at 14:41:14
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-09-28.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : owner - DESKTOP-4EEOQVB
# Running from : C:\Users\owner\Desktop\adwcleaner_6.020.exe
# Mode: Clean
# Support : https://toolslib.net/forum



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