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Greetings,

I see nothing related to cleaning mode in the debug logfile. Can you please tell me exactly when does AdwCleaner freezes?

Thank you.

Regards,

Hi there, I have run the scan couple times, the last time with the box "debug mode" ticked and here is what came up. Can you please help me solve this where the problem might be?  

2016-11-11 11:50:11 :     <INFO>    [main] - Saving current options to the configuration file 2016-11-11 11:50:13 :     <INFO>    [main.gui] - Scan requested 2016-11-11 11:50:14 :     <INFO>    [scan] - Running fro...

Sorry, can`t use MBAM on my computer. It will not install at first and when it finaly do I can`t run it. I have been in contact with MBAM crew about this before but no solution worked. (And I tried all of the solutions and it took time but no one worked)

But here is the log from adw cleaner:

# AdwCleaner v6.030 - Logfile created 06/11/2016 at 18:42:21 # Updated on 19/10/2016 by Malwarebytes ...

Hi, After running Delfix, loss 3 books, like sinonyms_*.rar

# DelFix v1.013 - Logfile created 03/11/2016 at 19:45:24
# Updated 17/04/2016 by Xplode
# Username : user - DESKTOP-PC
# Operating System : Windows 10 Pro  (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\user\Desktop\adwcleaner_6.030.exe
Deleted : C:\Users\user\Downloads\Addi...

My AdwCleaner 6.0.3.0 download from the ToolsLib website is giving a security warning. I am happy with the service and the software but I need a safe download for Windows XP, as my XP computer and Google browser are no longer supported. I can't afford to upgrade my old Dell computer at this stage. Your help please?

bonsoir,

désolé freetux mais le nettoyage a ete un échec . il a bloqué plusieurs heures puis message d'erreur et fermeture de l'application . :(

Hi there, I've experienced a common issue faced by some other users as well. Whenever I selected "Clean" after the Scanning process, the program turned into Not Responding and freezes up my computer. Here's the log for Scanning.  http://textuploader.com/d5ma1

Hello,

Sorry for the delay.

Can you relaunch AdwCleaner, do a scan, and uncheck:

• UCGuard from the Services tab,
• C:\WINDOWS\SysNative\drivers\ucguard.sys from the Files tab

Then, do a clean and share the generated logfile.

Regards,

Hello,

We're working on it, sorry for the inconvenience.

Regards.

https://up2sha.re/file?f=VwjrAbLBovid

i encounter the same... now i cant proceed to clean the threats :((

Please help