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Bonsoir,

Mon ordi étant devenu très lent j'ai passé AdwCleaner qui a repéré une clé de registre à éliminer : [-] Chiave Eliminata : HKCU\Software\ForumerIT

Jetant un oeil en général au rapport je m'apperçois de ceci :

→ # Supporto : http://toolslib.net/forum

alors que je viens de m'enregistrer sur ce forum. Quelqu'un peut-il m'éclairer svp ?

Merci :-)

Hello, my Dell with Windows 10 crashed after I tried to clean with AdwCleaner, here is the log:

2015-12-31 17:01:48 : [Notice]  Scan started 2015-12-31 17:01:48 : [Success]  Internet connection is UP 2015-12-31 17:01:48 : [Success]  Loaded C:\Users\Mao\AppData\Local\Temp\sqlite.dll 2015-12-31 17:01:48 : [Success]  Opened C:\Users\Mao\AppData\Local\Temp\adwcleaner.db 2015-12-31 17:01:48 : [Succ...

Bjr,

Pour compléter la réponse précedente, j'avais oublié d'y inclure le rapport DelFix. Voilà le résultat ci-dessous :

# DelFix v1.011 - Rapport créé le 28/12/2015 à 12:15:22
# Mis à jour le 18/08/2015 par Xplode
# Nom d'utilisateur : ....
# Système d'exploitation : Microsoft Windows XP Service Pack 2 (32 bits)

~ Suppression des outils de désinfection ...

Supprimé : D:\Mes Documents\Téléc...

Dois-je vraiment effacer ces clés ?

Clé Trouvée : HKLM\SOFTWARE\Classes\Interface\{0DC81A74-1FBD-4EF6-82B2-DE3FA05E8233}

Clé Trouvée : HKLM\SOFTWARE\Classes\Interface\{1B26E4A2-7F09-4365-9AB8-13E6891E42CB}

Clé Trouvée : HKLM\SOFTWARE\Classes\Interface\{21402197-BB5B-476C-AA1D-3FFED8ED813A}

Clé Trouvée : HKLM\SOFTWARE\Classes\Interface\{42E8D680-A18B-4CAA-ACE0-18EA05E4A056}

Clé Trouvée : HK...

Hello,

would you pls check above mentioned add on for F/P? It works for me for many years without any problems and was never detected by any other security software.

"Ordner Gefunden : C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\axm79hc9.Micha Neu\Extensions\rain-alarm@mdiener.de"

Many thanks

Michael

Hello,

Infortunately, we don't have any other efficient solution at a short-term than renaming your the folder/key..

Sorry,

hi!

first thxs so much indeed for yr reply!

here is the report you ask:

# AdwCleaner v5.025 - Creato file registro eventi 15/12/2015 in 07:42:02
# Aggiornato 13/12/2015 da Xplode
# Database : 2015-12-13.2 [Server]
# Sistema operativo : Windows 10 Home  (x64)
# Nome utente : Luca - PC
# In esecuzione da : D:\DESKTOP\ANTIVIRUS\ADWCLEANER\adwcleaner5.025.exe
# Opzione : Analisi
# Supporto : ht...

Thank you for your suggestion, rufus, I was considering this as well.

Is there a way I could receive guidelines from the Xplode team to prevent our product to be flagged if the detection cannot be fixed in our case ?

EDIT: Here is the detection log: http://pastebin.com/jxGFeXzj

Thank you for your help

DelFix report:

# DelFix v1.011 - Logfile created 13/12/2015 at 08:42:44
# Updated 18/08/2015 by Xplode
# Username : sjb - SJB-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\AdwCleaner
Deleted : C:\TDSSKiller.2.8.16.0_04.04.2014_16.38.42_log.txt
Deleted : C:\TDSSKiller.3.0.0.28_04.04.2014_16.40.0...