Re: Adwcleaner freezes everytime i try to get rid of UCGuard *Please help me get rid of it* And Malwarebytes doesn't detect it

okay :D Thanks for perplying so early :D

# AdwCleaner v6.043 - Logfile created 31/01/2017 at 19:17:55 # Updated on 27/01/2017 by Malwarebytes # Database : 2017-01-31.1 [Local] # Operating System : Windows 10 Home  (X64) # Username : Hunter Cutbush - HUNTER # Running from : C:\Users\Hunter Cutbush\Downloads\adwcleaner_6.043 (1).exe # Mode: Scan # Support : https://www.malwarebytes.com/support
...

Re: Adwcleaner freezes everytime i try to get rid of UCGuard *Please help me get rid of it* And Malwarebytes doesn't detect it

dans AdwCleaner par fr33tux

Hello,

Can you copy/paste AdwCleaner logfile from C:\AdwCleaner\AdwCleaner[Sxx].txt ?

 

Thanks,

Adwcleaner freezes everytime i try to get rid of UCGuard *Please help me get rid of it* And Malwarebytes doesn't detect it

So i've been trying to get rid of UC Guard for about 2-3 days now. Everytime i run AdwCleaner it detects it and when i go to clean it AdwCleaner just freezes and goes to "Not Responding". I tried to get UC Guard only to show up but everytime i try to get it there's always Regristry, and something else and UC Guard as service. I've tried Malwarebytes it doesn't detect it. Please help i really ne...

Re: Unable to get rid of a file through AdwCleaner

Hey,

I can't find Kingsoft Internet Security under "Programs and Features" in my control panel.  Should I be looking somewhere else?  Thanks!

Re: Unable to get rid of a file through AdwCleaner

dans AdwCleaner par fr33tux

Hello,

Hm, it's weird.

Can you manually uninstall "Kingsoft Internet Security" from the Control Panel?

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

dans AdwCleaner par fr33tux

Hello,

Thanks.

So:

  • Download FRST
  • Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

    NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your o...

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

http://pastebin.com/nc0FUm8P

Tried deleting it in safe mode but it said it was open in another program.

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

dans AdwCleaner par fr33tux

Hello,

Sorry for the delay.

  1. Please relaunch AdwCleaner,
  2. Click on Tools > Options,
  3. Here, tick "Debug" in the "Mode" section,
  4. Then, do a scan.

When the results are shown, unselect the file "C:\WINDOWS\SysNative\drivers\ucguard.sys" and then click on the [Clean] button.

Please share the generated logfile shown at the reboot (also located at C:\AdwCleaner\AdwCleaner[Cxx].txt.

Best regards,

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

dans AdwCleaner par TazzyOpz

Samwellajackson, Until instructed otherwise. I can try and help you out until Fr33tux or cocochepeau respond. 

Have you tried booting into safemode and Deleting the C:\WINDOWS\SysNative\drivers\ucguard.sys file manually? If not I'd create a system restore point and try that.