Rechercher

Hello,

Thanks!

So, we'll remove the tools we've used:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content in your answer.

Final...

Hello,

Fixlog:

Fix result of Farbar Recovery Scan Tool (x64) Version: 23-11-2016 Ran by M2-1900 (26-11-2016 08:42:31) Run:1 Running from C:\Users\M2-1900\Downloads Loaded Profiles: M2-1900 (Available Profiles: M2-1900) Boot Mode: Normal ==============================================

fixlist content: ***************** CloseProcesses: R1 UCGuard; C:\WINDOWS\System32\DRIVERS\ucguard.sys [81792 ...

Hello,

Thanks. So, you can uninstall:

- McAfee,

- AdAware  

Then, we'll use FRST to remove the UCGuard remaining:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that ...

Hello,

Addition: https://up2sha.re/file?f=cRDLGy2Z1KMQ

FRST: https://up2sha.re/file?f=I7EvDbiQQIp6

Thanks.

Bonjour,

Ok. Pouvez-vous utiliser FRST?

• Téléchargez FRST;
• Effectuez un clique-droit sur le fichier téléchargé, puis "Exécuter en tant qu'administrateur";
• Cliquez sur le bouton "Scan";
• Un rapport est sauvegardé, il se nomme "FRST.txt" et quelques informations supplémentaires sont proposées dans le fichier "Addition.txt";

Merci,

Thanks.

To remove the remaining service, can you do the following?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Thanks,

Bonjour,

Pouvez-vous désactiver la synchronisation comme demandé ?

Merci,

Sorry, MBAM Scanlog (after restart): 

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 25-Nov-16 Scan Time: 09:14 Logfile:  Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.11.25.02 Rootkit Database: v2016.11.20.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled

OS: Windows 10 CPU: x64 File System: NTFS User: ...

Hi!

AdwCleaner logfile: https://up2sha.re/file?f=C7ej9R6xGG9z

MBAM Scanlog:

Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malware Protection, Starting,  Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malware Protection, Started,  Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malicious Website Protection, Starting,  Protection, 25-No...

Hello,

Can you stop the Chrome synchronization, and then retry with AdwCleaner?

-> https://support.google.com/chrome/answer/1181420?hl=en

Thanks,