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Bonjour,

Je viens de faire un adwcleaner pour effacer toutes les traces de publicités qui viennent polluer mon PC et ralentir nes connexions . Je n'ai pu me reconnecter ensuite.

J'avais le message : le proxy ne répond plus. J'ai finalement restauré mon système à une date antérieure. Et tout est reparti normalement.

Merci de m'éclairer sur le problème.

Cordialement

Bonjour

j'ai tout fait mais ensuite en cliquant sur go , le nettoyage a commencé puis le PC s'est eteint avec erreur critique

je l'ai redemarré mais aucun fichier text et le probleme persiste

merci

Hey there! 

We have received several reports that AdwCleaner are mistakenly identifying the Save to Pocket extension as another extension that is known to be malicious. This extension appears to be using our unique identifier, and therefore users are being told to uninstall the Pocket extension incorrectly. 

Any ideas of how we can remedy this? It's a shame that users are being told to remove...

Hello,

Same as here we'll need the list of running processes :

1. Launch Powershell from the Applications Menu
2. Write the following command in the opened window and press [Enter] :

Get-Process | Out-File Processes.txt

 In your personal folder (C:\Users\xx), you should get a file called Processes.txt. Please paste it here or host it on Up2Share as before.

Regards,

Hello,

Sorry for the delay.

It should be better with the latest release, v5.008. Can you confirm this ?

Regards,

Bonjour,

Ok. Trois autres lignes à supprimer :

1. Exécutez ZHPFix (l'icône doit être présente sur votre bureau)
2. Cliquez sur "Importer"
3. Collez dans la fenêtre le contenu suivant, puis cliquez sur GO

Script ZHPFix

G2 - GCE: Preference [User Data\Default] [mgamelhnfokapndfdodnmfiningckjia]  mgamelhnfokapndfdodnmfiningckjia
P2 - EXT FILE: (...) -- C:\Users\Patrick\AppData\Roaming\Mozilla\Firefox...

When using ADWCleaner on a windows 10 machine i get the blue screen of death every time i click "clean."  The error message is CRITICAL_PROCESS_DIED

any advice?

Okay, sorry I misunderstood what you were saying about that folder. You should be able to restore it thanks to the Quarantine Manager. Can you send us the Scan Report in order to investigate what caused the issue ?

When I read those three lines, it seems that the folder has been deleted on the first line and it can't be deleted once more.

Xplode is the developer behind AdwCleaner.

Did you un...

Thanks for the reply, but it leaves my main points unanswered.

DELETED FOLDER"

But has you said, at least this folder doesn't exists any more and that's just what we want. :)"

No, I said the opposite! I did not want this entire folder removed, with its many subfolders.

Nor do I understand you explanation about 'duplicates'. I asked why the first line 'Folder deleted' is contradicted by the ...

Greetings terrypin,

first of all, sorry for the delay of my answer.

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio

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terrypin, 2015-09-14 07:46:49 (UTC)

Folder is deleted one time but AdwCleaner just made some duplicates by mi...