The Cleaning Report:
# AdwCleaner v5.022 - Logfile created 24/11/2015 at 15:49:43
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum
***** [ Services ] ...Hello,
All theses entries are about : toolbars, extensions and potentially unwanted programs.
You can remove them all by launching again AdwCleaner and choosing the cleaning button.
Can you then post here the cleanning report ?
As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :
Hello,
Unfortunately, I'm quite pessimistic..
Did you already reboot your computer ?
Regards,
Here's the logfile
# AdwCleaner v5.022 - Logfile created 23/11/2015 at 16:08:08
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum
***** [ Services ] *****
...I use AdwCleaner on a lot of home computers, and they invariably are using AOL. AdwCleaner seems to think the AOL toolbar is malicious along with a bunch of registry entries pertaining to AOL. Perhaps I'm wrong, but I don't think this is true. I'd like to request that you add an option to ignore AOL so that the install of AOL does not get corrupted by deleting parts of it.
Thank You!
Harry...
Thank you for getting back to me.
Explain please how to insert an image that resides on my computer, or upload a file.
I have no trouble knowing where my AdwCleaner logfile is located.
Hello,
An administrator of the forum just forward me your message containing the log file. I understand your fears, but in that case, they are not founded. The developpers of the softwares that we use for curing computers on forum are conceived to be respectful of the user privacy. The only potentially private datas are : the name of the user, of the computer and a list of the software that yo...
Bonjour,
adwcleaner5.019 vient de me proposer la mise à jour vers la version 5.020 , ce que j'ai fait , seulement je me retrouve avec un message d'erreur windows
J'ai re-téléchargé plusieurs fois cette version ici puis sur bleepingcomputer mais rien n'y fait.
Par contre si je reviens à la version 5.019 (en annulant la mise à jour) , ça fonctionne et ne me trouve pas ...
Hello,
Yes, so it was a problem with an unregistered DLL on your computer. I will keep this command in case someone faces the same problem.
Regards,
Xplode.
Hi,
In fact there is an error with a COM module that your computer doesn't seem to have / find. Instead of making the program crashes when it can't find this module, I just bypass it and the scan can complete.
Moreover, you should have a file called "COMError.log" located at C:\AdwCleaner, can you post it's content ?
Regards,
Xplode.