I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.
2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...
I guess, i found out, where the error came from. After the scan has finished, following screen can be seen:
http://abload.de/image.php?img=2017-08-01_123851thsvf.png
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...
Hello,
these findings belong to Norton Safe Search.
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
PUP.Adware.Heuristic, syncagentsrv
***** [ Folders ] *****
PUP.Adware.Heuris...
Beta version still detects the second result (as the regular version), as well as new entries...
Here's the log.
# AdwCleaner 7.0.1.0 - Logfile created on Fri Jul 28 06:51:31 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-27-2017.2 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious service...
Hi just to report that this detection:
***** [ Registry ] *****
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
is actually a SpyBot S&D immunization entry. tried and tested a few times by removing it rebooting and opening up SpyBot S&D
and it appears to take away one of the immunization entries, meaning you have to imm...
I don't, actually. But let me scan again.
UPDATE: Here is the new log.
# AdwCleaner 7.0.0.0 - Logfile created on Mon Jul 24 17:28:09 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-24-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No mal...Are these keys FPs? Could someone verify this? Thank you.
# AdwCleaner 7.0.0.0 - Logfile created on Sun Jul 23 10:21:28 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-16-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No malicious folders...I have no proxies on either machine.
Just updated and ran scan - still same result as yesterday as below - 280 entires found!
The Chrome entries found are simply my personalisations for the Chrome start up page! Should definately not be selected or cleaned!
# AdwCleaner 7.0.0.0 - Logfile created on Fri Jul 21 08:26:44 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-16-2017.1 # Ru...
Just 1 entry this time after updating.
# AdwCleaner 7.0.0.0 - Logfile created on Fri Jul 21 15:44:03 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-21-2017.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No malicious folders found.
***** [ Files ]...
sure, these are immunization entries detected from SpywareBlaster by AdwCleaner.
# AdwCleaner 7.0.0.0 - Logfile created on Fri Jul 21 15:18:41 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-16-2017.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No...