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Greetings,

I can assure you that the download count is correct. Some people might have downloaded your software 2 times, in addition with you.

Can you please tell me what's the name of your Internet browser?

Regards,

Sorry, can`t use MBAM on my computer. It will not install at first and when it finaly do I can`t run it. I have been in contact with MBAM crew about this before but no solution worked. (And I tried all of the solutions and it took time but no one worked)

But here is the log from adw cleaner:

# AdwCleaner v6.030 - Logfile created 06/11/2016 at 18:42:21 # Updated on 19/10/2016 by Malwarebytes ...

Bonjour,

j'ai essayé en mode sans échec mais celà fait tournée l'analyse a l'infini o.0 , et maintenant (en allumant la session normalement ) "error allocating memory" apparait pendant l'analyse alors que avant c'était pendant le nettoyage .

j'ai cherché de mon côté pour comprendre ce message d'erreur et ce serait peut être l'applications lui même qui causerait soucie . il est conseillé d'at...

Hello,

Can you share AdwCleaner logfile?

Then,

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan tab, then click on Scan Now >> . If an update is...

Thanks.

Actually, it's the first time it happens for the logo, and I don't succeed to reproduce.. I'll continue to look at it, but unfortunately for now I can't propose you something else but using it without the logo.

Best regards,

Hello,

It's now fixed, sorry for the inconvenience.

Best regards,

Hello,

It's now fixed, sorry for the inconvenience.

Best regards,

Hello,

Sorry for the delay, it's now fixed.

Best regards,

Hi

Yes, me... I deleted them after response of fr33tux

---> no any error anywhere after.... seems not to be "false positive" but really a Troyan adware