I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.
2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...
I guess, i found out, where the error came from. After the scan has finished, following screen can be seen:
http://abload.de/image.php?img=2017-08-01_123851thsvf.png
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...
Hello,
these findings belong to Norton Safe Search.
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
PUP.Adware.Heuristic, syncagentsrv
***** [ Folders ] *****
PUP.Adware.Heuris...
Beta version still detects the second result (as the regular version), as well as new entries...
Here's the log.
# AdwCleaner 7.0.1.0 - Logfile created on Fri Jul 28 06:51:31 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-27-2017.2 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious service...
Hello,
Those should no longer be detected with a recent database update, or with this version which bundle a recent database.
Best regards,
I don't, actually. But let me scan again.
UPDATE: Here is the new log.
# AdwCleaner 7.0.0.0 - Logfile created on Mon Jul 24 17:28:09 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-24-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No mal...Hello,
The database has been updated since. Do you use a proxy?
Are these keys FPs? Could someone verify this? Thank you.
# AdwCleaner 7.0.0.0 - Logfile created on Sun Jul 23 10:21:28 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-16-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No malicious folders...Hello, firstly, thanks for this amazing tool
I can't see the Quarantine items (file(s)/folder(s)/registry etc..)
I see that message(every scan)
2017-07-22 21:35:20.459 DEBUG [4180] [MainUI::buttonScanClicked@292] [i] Scan button clicked (-31986)
2017-07-22 21:35:20.463 DEBUG [2356] [MainUI::Entry@1241] [+] Checking for update...
2017-07-22 21:35:21.399 DEBUG [2356] [AdwCleanerSDK...Hello,
NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.
Run FRST/FRST64 and press the...