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Greetings,

i get this popup massge when starting cleaning and after that ,it freezes. " caught unhandled unknown exception; terminating". What is the problem?

thank you

@ayeye, Can you activate the debug mode (go to Tools > Options > tick "debug"), do a scan and a clean to trigger the crash. Then, please share the file C:\AdwCleaner\AdwCleaner_Debug.log

Please be patient and wait until tomorrow, as I already said :)

Update.....I uninstalled the latest version of AdwCleaner that I was using (not the beta) and installed the previous older version and it worked fine.

Or simply wait until tomorrow. Renewed version should be released. Try it.

Do you have the latest version installed? Have you tried the newest beta update of AdwCleaner? Kind of curious how in this case internet is affecting scan results.

Not sure, it seems like lately a lot of people are experiencing crashes on older systems. Windows 10 doesn't have issues as far as I am aware. But it's not about Win10. Could you try running a beta version and see if that helps? Just click on the beta, choose the latest version, download and run. Keep us updated.

Have you had any other success determining the issue? Have you tried first scanning with Malwarebytes and then AdwCleaner afterward? What OS are you running and which version? Because that might cause an issue with compatibility (Very rare case). Try launching the application in the admin mode? This guide also has more info about compatibility, IF it is the issue. Speculating at this point. Let...

Thanks, but the problem still been there. The AdwCleaner 7.0.1.0 still hangs up!

Voilà ce que j'ai trouvé dans la rubrique "Firefox" :

C:\Users\-x-\AppData\Roaming\Mozilla\Firefox\Profiles\-x-\prefs.js

--> Ligne 49 : user_pref("browser.search.searchengine.desc","this is my first firefox searchEngine");

--> Ligne 50 : user_pref("browser.search.searchengine.ptid","smt");

--> Ligne 51 : user_pref("browser.search.searchengine.uid","WDCXWD10EADS-22M2B0-WD-WCAV5753890038900")...