comment

on AdwCleaner's page

from cocochepeau, (14 february 2015)

@anonsubmitter Hotspot Shield seems to be whitelisted since several days now. Can you confirm it?

comment

on AdwCleaner's page

from anonsubmitter, (14 february 2015)

@Me1: I haven't used YTD Video Downloader in years, so I can't say anything about that. If I remember correctly Hotspot Shield had at least one banner that appeared when the user had the software running and disappeared when the user closed the software. What I meant is that it could be the bundleware / adware part of the installers and the banner ad in Hotspot Shield that is triggering the heuristic in AdwCleaner. I agree with you though, these softwares should be whitelisted.

comment

on AdwCleaner's page

from ****, (14 february 2015)

Super utilitaire, Xplode tu es un dieu ^^
Un petit faux positif ...à mon humble avis le dossier C:\Users\moi\AppData\Local\CrashRpt
Ce dossier, dans mon cas, contient juste un dossier de rapport du jeu Red orchestra2.

comment

on AdwCleaner's page

from Psajko, (13 february 2015)

Is developer going to do something about false positives ?
Right now,this tool is dangerous and could leave users with broken apps and addons.

comment

on AdwCleaner's page

from pur3t4, (11 february 2015)

Hi I have infected your computer with a new virus, and I have no way to remove it with any antivirus, see if you can help me please, is installed in browsers, when I open the browser I get this ad http: //search.noticiastime .org /, searching by google this same page, not even find it, hope you can help, greetings and thanks for the program.

comment

on AdwCleaner's page

from Me1, (10 february 2015)

@anonsubmitter, yes you are right. But, most free software downloaded on the Web come bundled up with useless crapware anyway. The YTD downloader box, if you don't want the app, can easily be unchecked while installing your main program. Unckeck all boxes for programs unrelated to the main program. If you need YTD or Hotspot Shield, they have a website where you can get them. No need to be bundled up to anything. They are already very popular. They both can be uninstalled very easily from Programs & Features, so they should not be removed by AdwCleaner. Removing Hotspot Shield this way messes up the Internet connection.

For those who don't usually pay attention while installing software, a program like Unchecky could be very useful. That way, you won't be flooding the malware removal forums all over the Web.

http://unchecky.com/

comment

on AdwCleaner's page

from anonsubmitter, (10 february 2015)

@Yotony: The second and third link error'd somehow. Here are the ones I were trying to post:
https://www.consumeraffairs.com/computers/norton.html
https://www.avast.com/

comment

on AdwCleaner's page

from anonsubmitter, (10 february 2015)

@Yotony: Norton thinks that everything is a virus. I wouldn't give that detection one shred of credibility.

comment

on AdwCleaner's page

from ****, (09 february 2015)

Just downloaded to update my version, but can't run it because Norton antivirus detects a thread and deletes it immediately. The threat is identified as 'Suspicious.Cloud.7.EP'.
Not sure if this is a false positive, but don't want to take a chance on it. Please verify the software, clean it if necessary and update the download link (or post a note). Txs.

comment

on AdwCleaner's page

from ****, (09 february 2015)

OK! Issue solved! I had knowingly installed the iSafe Key-logger on that computer. This is supposedly invisible to cleaners and registry. AdwCleaner removed the invisible iSafe folder but not its registry entries. That caused instability in the system, probably related to the specificity of the key-loggers. Restoring the iSafe folder from within the AdwCleaner Quarantine Manager solved the issue. No need to do anything in the registry. I hope this helps!