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on AdwCleaner's page

from ****, (05 february 2015)

Hello, AdwCleaner cant find the adware that is modifying my homepage, my homepage opens this site: Trollface.biz and this site http://loansexpress.info/ i also tried to install YAC (yet another cleaner) and it cant find the problem too. please help

comment

on AdwCleaner's page

from ****, (05 february 2015)

Actually, I get the same behavior on a newly created standard account: welcome, black screen and then logging off. I have Windows 7 Pro 64 bit. Thanks!

comment

on AdwCleaner's page

from ****, (05 february 2015)

Hi, After running AdwCleaner and reboot I cannot log anymore in into my standard Windows 7 account, I get a black screen and then it makes log off. This is an account without password protection. I ran AdwCleaner from inside that standard account, by entering the admin password when asked. Luckily, I can still log in into my admin account. Is there anything to fix this issue? If not, can I undo what AdwCleanr did? Thanks!

comment

on AdwCleaner's page

from Me1, (03 february 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield

comment

on AdwCleaner's page

from cocochepeau, (02 february 2015)

@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?

comment

on AdwCleaner's page

from Me1, (02 february 2015)

I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:

"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"

I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.

Thank you for fixing the issue, and for this very useful program.

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on AdwCleaner's page

from ****, (29 january 2015)

Licensing.. can my company use this to clean their workstations? is their a licensing fee to do so?

comment

on AdwCleaner's page

from ****, (28 january 2015)

Bonsoir Xplode

AdwCleaner 4.109 détecte bien ColorMedia et propose la suppression des services cmwr et cmwfp ainsi que la suppression des fichiers C:\WINDOWS\System32\drivers\cmwr.sys et C:\WINDOWS\System32\drivers\cmwf.sys mais au reboot du PC les services et les fichiers annoncés comme supprimés par AdwCleaner sont toujours là!
Voici un extrait du fichier des logs:
***** [ Services ] *****

[#] Service Supprimé : ColorMedia
Service Supprimé : cmwf
[#] Service Supprimé : cmwr
[#] Service Supprimé : CMWFP

***** [ Fichiers / Dossiers ] *****

Fichier Supprimé : C:\WINDOWS\System32\drivers\cmwr.sys
Fichier Supprimé : C:\WINDOWS\System32\drivers\cmwf.sys

Cordialement

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on AdwCleaner's page

from ****, (28 january 2015)

Bonsoir,
AdwCleaner 4.109 détecte bien ColorMedia et propose l

comment

on AdwCleaner's page

from ****, (28 january 2015)

This latest version has many false positives. In favorites, i have a folder name 'online' it is detecting that folder. In registry, it is detecting IDM helper addon for IE (I have Internet download manager installed). In firefox, it is detecting an addon xpi file 'SuperDrag', i have been using this addon for months it is not a adware. Please fix this problems if possible.

Thanks a lot for this superb program.