Hello, AdwCleaner cant find the adware that is modifying my homepage, my homepage opens this site: Trollface.biz and this site http://loansexpress.info/ i also tried to install YAC (yet another cleaner) and it cant find the problem too. please help
Actually, I get the same behavior on a newly created standard account: welcome, black screen and then logging off. I have Windows 7 Pro 64 bit. Thanks!
Hi, After running AdwCleaner and reboot I cannot log anymore in into my standard Windows 7 account, I get a black screen and then it makes log off. This is an account without password protection. I ran AdwCleaner from inside that standard account, by entering the admin password when asked. Luckily, I can still log in into my admin account. Is there anything to fix this issue? If not, can I undo what AdwCleanr did? Thanks!
@cocochepeau
Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.
Folder Deleted : C:\ProgramData\hotspot shield
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Folder Deleted : C:\Program Files (x86)\hotspot shield
Folder Deleted : C:\Windows\SysWOW64\hotspot shield
File Deleted : C:\Windows\System32\drivers\taphss6.sys
File Deleted : C:\Windows\System32\drivers\hssdrv6.sys
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Key Deleted : HKLM\SOFTWARE\hotspotshield
Key Deleted : HKCU\Software\anchorfree
Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield
Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield
@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?
I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:
"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"
I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.
Thank you for fixing the issue, and for this very useful program.
Licensing.. can my company use this to clean their workstations? is their a licensing fee to do so?
Bonsoir Xplode
AdwCleaner 4.109 détecte bien ColorMedia et propose la suppression des services cmwr et cmwfp ainsi que la suppression des fichiers C:\WINDOWS\System32\drivers\cmwr.sys et C:\WINDOWS\System32\drivers\cmwf.sys mais au reboot du PC les services et les fichiers annoncés comme supprimés par AdwCleaner sont toujours là!
Voici un extrait du fichier des logs:
***** [ Services ] *****
[#] Service Supprimé : ColorMedia
Service Supprimé : cmwf
[#] Service Supprimé : cmwr
[#] Service Supprimé : CMWFP
***** [ Fichiers / Dossiers ] *****
Fichier Supprimé : C:\WINDOWS\System32\drivers\cmwr.sys
Fichier Supprimé : C:\WINDOWS\System32\drivers\cmwf.sys
Cordialement
Bonsoir,
AdwCleaner 4.109 détecte bien ColorMedia et propose l
This latest version has many false positives. In favorites, i have a folder name 'online' it is detecting that folder. In registry, it is detecting IDM helper addon for IE (I have Internet download manager installed). In firefox, it is detecting an addon xpi file 'SuperDrag', i have been using this addon for months it is not a adware. Please fix this problems if possible.
Thanks a lot for this superb program.