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from ewald81375, (12 december 2014)

Again I will ask and hope for an answer!
Cleaning malware with AdwCleaner in Windows 7 of a friend AdwCleaner didn't delete some tasks named "Rocket Updater" and "APSnotifier...". Everything else was deleted. What to do?
Thank you very much for an answer.

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from dellwashy, (09 december 2014)

my adw cleaner said it was out of date so i downloaded a newer version but problems occurred and my anti virus blocked it as it was seen as a threat to my computer i was really impressed with this tool now i am unable to use it hope you can give me some feedback as how i can remedy this problem so i may go on using your product

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from ewald81375, (22 november 2014)

Cleaning malware with AdwCleaner in an Windows 7 of a friend AdwCleaner didn't delete some tasks named "Rocket Updater" and "APSnotifier...". Everything else was deleted. What to do?
Thank you very much for an answer.

on AdwCleaner's page

from Passant, (19 november 2014)

Bonjour.
Puis je vous signaler un logiciel maintenant ancien (WebExpert que je juge bon par ailleurs) mais toujours affecté d'une Toolbar :
---------------------------------------------------------------------------------------------
Name: PowerSearch Toolbar
Type: Adware

Description:
Shows advertisements and banners independently of user activity.

Registry Keys:
HKEY_USERS\S-1-5-21-507921405-1563985344-1801674531-1003\software\Visicom Media
---------------------------------------------------------------------------------------------------------------------
Nota: La Toolbar peut être désinstallée si on en a conscience mais, la clé reste et est toujours infectante, ..... je crois.
Bien cordialement

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from blackz, (02 november 2014)

Bonjour,
j'ai découvert votre logiciel il y a quelques jours, suite à l'infection de mon PC par un adware particulièrement énervant : GO SAVE, une cochonnerie qui envoie sur des pages non désirées et incruste ses propres pub dans les pages web que je consulte.
Après un premier scan et nettoyage il me semblait que tout était rentré dans l'ordre, et puis non, il revient, toujours et encore, et n'est plus détecté maintenant. Je ne comprends pas le mécanisme qui lui permet de refaire surface malgré une suppression que je croyais définitive (scan, nettoyage, ccleaner par dessus, autres tentatives avec malwarebytes, mais sans succès, effacé dans la foulée, tentative manuelle de le supprimer, rien n'y fait, il revient à chaque fois après quelques minutes de navigation) - est-ce que la future version 4, dont on parle tant dans les commentaires, pourra y remédier après sa re-publication ? y'a-t-il quelque chose de spécial à faire ? - pour info je suis sous seven et j'utilise chrome pour le web -

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from EvansMediaUSA, (21 october 2014)

You fixed it,...!!!!!,...Thank you very much for all you do!!!!

on AdwCleaner's page

from EvansMediaUSA, (21 october 2014)

norton is stopping this new version.

on AdwCleaner's page

from ****, (02 september 2014)

Also cannot download as Norton blocks and removes it. Here is copy of Norton details:

Filename: adwcleaner[1].exe
Threat name: Trojan.Gen.SMH
Full Path: c:\users\admin\appdata\local\microsoft\windows\temporary internet files\content.ie5\0xz70k18\adwcleaner[1].exe
____________________________
Details
Unknown Community Usage, Unknown Age, Risk High

Origin
Downloaded from
http://download.bleepingcomputer.com/dl/ccc7b1be60ac8b673cbab8cd91aea0c9/5405e713/windows/security/security-utilities/a/adwcleaner/AdwCleaner.exe

Activity
Actions performed: Actions performed: 1
____________________________
On computers as of
9/2/2014 at 8:45:45 AM
Last Used
9/2/2014 at 9:49:52 AM
Startup Item
No
Launched
No
____________________________
Unknown
It is unknown how many users in the Norton Community have used this file.
Unknown
This file release is currently not known.
High
This file risk is high.
Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.
___________________________
http://download.bleepingcomputer.com/dl/ccc7b1be60ac8b673cbab8cd91aea0c9/5405e713/windows/security/security-utilities/a/adwcleaner/AdwCleaner.exe
Downloaded File adwcleaner[1].exe Threat name: Trojan.Gen.SMH
from bleepingcomputer.com
Source: External Media
adwcleaner[1].exe
___________________________
File Actions
File: c:\Users\ADMIN\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\0XZ70K18\ adwcleaner[1].exe Removed
____________________________
File Thumbprint - SHA:
f303a32ba4a44ae7d25b73f5b6f3f2c3dcf6d9970ebf88de816b399eedce80b1
File Thumbprint - MD5:
Not available

on AdwCleaner's page

from EvansMediaUSA, (31 august 2014)

Jinx that - now when i download your updated version my Norton says your product is dangerous with a Trojan and will not let me download it. Sooooooooo,......what's up Doc?????

on AdwCleaner's page

from EvansMediaUSA, (31 august 2014)

Works great!!,...as always.

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