comment

on AdwCleaner's page

from ****, (09 february 2015)

Just downloaded to update my version, but can't run it because Norton antivirus detects a thread and deletes it immediately. The threat is identified as 'Suspicious.Cloud.7.EP'.
Not sure if this is a false positive, but don't want to take a chance on it. Please verify the software, clean it if necessary and update the download link (or post a note). Txs.

comment

on AdwCleaner's page

from anonsubmitter, (08 february 2015)

@Me1: I have read that YTD YouTube Downloader's installer is nowadays bundled with adware, so that might be the reason. If that's the case that detection would be weird since JDownloader has the same features + a lot of other features, its installer is bundled with adware as well (at least three different kinds) and it isn't falsely detected.
If I remember correctly Hotspot Shield was bundled with adware as well back when I used it years ago.

comment

on AdwCleaner's page

from Me1, (07 february 2015)

I find many legitimate items flagged by AdwCleaner. Blindly clicking on Clean (now Cleaning???) is asking for trouble.

Hola, Hotspot Shield, YTD YouTube Downloader, AVG LinkScanner, etc. are not adware. They should not be deleted by AdwCleaner.

comment

on AdwCleaner's page

from anonsubmitter, (07 february 2015)

False positives (it's a legitimate VPN extension):
C:\Users\User\AppData\Local\Hola
HKLM\SOFTWARE\Google\Chrome\Extensions\ncffjdbbodifgldkcbhmiiljfcbgjag

If I remember correctly there's also a false positive for the Hola Unblocker Firefox add-on. However, the Firefox add-on stopped working for me - possibly due to AdwCleaner cleaning away files needed for it to work - and re-installing it doesn't help, so I can't submit a report for that add-on. The add-on can be installed from here if anyone wants to have a look at it: http://hola.org/

comment

on AdwCleaner's page

from Me1, (06 february 2015)

The following entries are false positives:

C:\Documents and Settings\User\Application Data\ProgSense (included with some software to look for updates - nothing malicious or deceiving)


C:\Documents and Settings\User\Application Data\Simple Adblock (adblocker now known as Adblock Plus knowingly installed by user for Internet Explorer)

C:\Documents and Settings\User\Local Settings\Application Data\Hola (knowingly installed by user)

HKCU\Software\ProgSense (included with some software to look for updates - nothing malicious or deceiving)

HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762} (belongs to ZoomBrowser EX, a Canon camera utility)

The following are proxy settings knowingly added by user:

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyEnable] - 1

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyServer] - socks=localhost:1234


Thanks in advance for correcting the issue.

comment

on AdwCleaner's page

from mmm, (05 february 2015)

bonjour meme avec la version 4.110 il y a toujours un faux positif pour le logiciel IDM (Internet Download Manager http://www.internetdownloadmanager.com/download.html ) si on supprime les clé de registre affichés cela demande ensuite de reinstaller IDM et on a toujours ce faux positif Rapport pour IDM:
Clé Trouvée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0055C089-8582-441B-A0BF-17B458C2A3A8}
Clé Trouvée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0055C089-8582-441B-A0BF-17B458C2A3A8}
Clé Trouvée : HKLM\SOFTWARE\Classes\CLSID\{0055C089-8582-441B-A0BF-17B458C2A3A8}
Clé Trouvée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0055C089-8582-441B-A0BF-17B458C2A3A8}
Clé Trouvée : [x64] HKLM\SOFTWARE\Classes\CLSID\{0055C089-8582-441B-A0BF-17B458C2A3A8}
Clé Trouvée : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0055C089-8582-441B-A0BF-17B458C2A3A8}
egalement faux positif pour les logiciel Lastpass https://lastpass.com/misc_download2.php et faux positif pour le logiciel Driver Genius http://www.driver-soft.com/

comment

on AdwCleaner's page

from ****, (05 february 2015)

Hello, AdwCleaner cant find the adware that is modifying my homepage, my homepage opens this site: Trollface.biz and this site http://loansexpress.info/ i also tried to install YAC (yet another cleaner) and it cant find the problem too. please help

comment

on AdwCleaner's page

from Me1, (03 february 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield

comment

on AdwCleaner's page

from Me1, (02 february 2015)

I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:

"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"

I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.

Thank you for fixing the issue, and for this very useful program.

comment

on AdwCleaner's page

from ****, (28 january 2015)

This latest version has many false positives. In favorites, i have a folder name 'online' it is detecting that folder. In registry, it is detecting IDM helper addon for IE (I have Internet download manager installed). In firefox, it is detecting an addon xpi file 'SuperDrag', i have been using this addon for months it is not a adware. Please fix this problems if possible.

Thanks a lot for this superb program.