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on AdwCleaner's page

from whisper_man, (20 march 2015)

Bonjour,

Le répertoire protected créé par une de mes applications est systématiquement mis en quarantaine. Est-ce normal ?
Ci-après un extrait du log:
# AdwCleaner v4.112 - Logfile created 18/03/2015 at 18:01:18
# Updated 09/03/2015 by Xplode
# Database : 2015-03-15.1 [Server]
# Operating system : Windows 7 Enterprise Service Pack 1 (x64)
# Username : XXXXXXX - XXXXXXXXXXXX
# Running from : C:\My Program Files\adwcleaner_4-112_fr_430277.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\XXXXXXX\Documents\protected

***** [ Scheduled tasks ] *****


Par avance merci de votre aide.

comment

on AdwCleaner's page

from Me1, (11 march 2015)

Unfortunately, the false positives remain. Doesn't look like it'll be fix any time soon. You should never blindly have AdwCleaner delete everything. Search entries you're not sure about online. You will avoid problems...

comment

on AdwCleaner's page

from ****, (09 february 2015)

Just downloaded to update my version, but can't run it because Norton antivirus detects a thread and deletes it immediately. The threat is identified as 'Suspicious.Cloud.7.EP'.
Not sure if this is a false positive, but don't want to take a chance on it. Please verify the software, clean it if necessary and update the download link (or post a note). Txs.

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on AdwCleaner's page

from Me1, (07 february 2015)

I find many legitimate items flagged by AdwCleaner. Blindly clicking on Clean (now Cleaning???) is asking for trouble.

Hola, Hotspot Shield, YTD YouTube Downloader, AVG LinkScanner, etc. are not adware. They should not be deleted by AdwCleaner.

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on AdwCleaner's page

from cocochepeau, (05 february 2015)

@livanel Can you send me a link of the scan/deletion report ?
@rodbom extension named?

comment

on AdwCleaner's page

from Me1, (03 february 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield

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on AdwCleaner's page

from cocochepeau, (02 february 2015)

@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?

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on AdwCleaner's page

from ****, (24 january 2015)

After running you program the only things I could see listed were the files under the files tab. I selected them and selected the clean button. Your program cleaned them, closed my computer and rebooted. All seemed well until I went into my task manager. To my surprise under the processes tab, 82 Background Processes were listed in addition to 5 Apps. Many seemed to be duplicates (25) (Google Chrome (32 bit). Is this normal? Was it a mistake to delete those files? If so can it be reversed? If not why wasn't there a strong warning stating the consequences?

comment

on AdwCleaner's page

from Edelweiss, (23 january 2015)

Bonjour,

Les 2 dernières versions suppriment l'historique de "Windows Update".....

Pour être certaine de ce que j’affirme, j'ai fait 2 fois un restaure système. Sur ma restauration il y a des dates avec des mises à jours et après avoir utiliser "AdwCleaner", il n'y a plus aucune dates disponibles. Le seul moyen de les consulter est de passer par le "Programmes et fonctionnalités".

Je suis avec Windows 7 pro 64....

Bonne journée

Edelweiss

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on AdwCleaner's page

from ****, (23 january 2015)

I used your software to try and delete V9 and DeltaHomes, but no luck. It seemed to 'clean' up alot of things, but I haven't noticed any change. Can I please get some help?