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on AdwCleaner's page

from ****, (27 february 2015)

it works great for me. i never have any issues. the best part is free software. thank for the amazing job. if it was worth $30 I would pay for it. is there a paypal account to do donations?

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on AdwCleaner's page

from mavengroup, (19 february 2015)

Anyone having issues with the latest version removing ScreenConnect Remote Access Software? (https://www.screenconnect.com/). Is there any way to whitelist this or can we add an permanent exclusion?
Use this program all the time with success, but now running into this issue.

Also, anyway to help support development? Donation?

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on AdwCleaner's page

from anonsubmitter, (19 february 2015)

@cocochepeau: As I said in a previous comment, I haven't used Hotspot Shield in years. I was just discussing the experience I had with the software years ago with Me1.

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on AdwCleaner's page

from ****, (19 february 2015)

I love the software, but it doesn't seem to get rid of the Positive Finds or Buzzdock adware viruses. Then again neither do any of the other scanners out there... Can you please help?

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on AdwCleaner's page

from anonsubmitter, (14 february 2015)

@Me1: I haven't used YTD Video Downloader in years, so I can't say anything about that. If I remember correctly Hotspot Shield had at least one banner that appeared when the user had the software running and disappeared when the user closed the software. What I meant is that it could be the bundleware / adware part of the installers and the banner ad in Hotspot Shield that is triggering the heuristic in AdwCleaner. I agree with you though, these softwares should be whitelisted.

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on AdwCleaner's page

from Me1, (10 february 2015)

@anonsubmitter, yes you are right. But, most free software downloaded on the Web come bundled up with useless crapware anyway. The YTD downloader box, if you don't want the app, can easily be unchecked while installing your main program. Unckeck all boxes for programs unrelated to the main program. If you need YTD or Hotspot Shield, they have a website where you can get them. No need to be bundled up to anything. They are already very popular. They both can be uninstalled very easily from Programs & Features, so they should not be removed by AdwCleaner. Removing Hotspot Shield this way messes up the Internet connection.

For those who don't usually pay attention while installing software, a program like Unchecky could be very useful. That way, you won't be flooding the malware removal forums all over the Web.

http://unchecky.com/

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on AdwCleaner's page

from ****, (09 february 2015)

Just downloaded to update my version, but can't run it because Norton antivirus detects a thread and deletes it immediately. The threat is identified as 'Suspicious.Cloud.7.EP'.
Not sure if this is a false positive, but don't want to take a chance on it. Please verify the software, clean it if necessary and update the download link (or post a note). Txs.

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on AdwCleaner's page

from anonsubmitter, (07 february 2015)

False positives (it's a legitimate VPN extension):
C:\Users\User\AppData\Local\Hola
HKLM\SOFTWARE\Google\Chrome\Extensions\ncffjdbbodifgldkcbhmiiljfcbgjag

If I remember correctly there's also a false positive for the Hola Unblocker Firefox add-on. However, the Firefox add-on stopped working for me - possibly due to AdwCleaner cleaning away files needed for it to work - and re-installing it doesn't help, so I can't submit a report for that add-on. The add-on can be installed from here if anyone wants to have a look at it: http://hola.org/

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on AdwCleaner's page

from Me1, (06 february 2015)

The following entries are false positives:

C:\Documents and Settings\User\Application Data\ProgSense (included with some software to look for updates - nothing malicious or deceiving)


C:\Documents and Settings\User\Application Data\Simple Adblock (adblocker now known as Adblock Plus knowingly installed by user for Internet Explorer)

C:\Documents and Settings\User\Local Settings\Application Data\Hola (knowingly installed by user)

HKCU\Software\ProgSense (included with some software to look for updates - nothing malicious or deceiving)

HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762} (belongs to ZoomBrowser EX, a Canon camera utility)

The following are proxy settings knowingly added by user:

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyEnable] - 1

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyServer] - socks=localhost:1234


Thanks in advance for correcting the issue.

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on AdwCleaner's page

from IRON67, (05 february 2015)

Falls es interessiert: Avast Free! erkennt AdwCleaner mal wieder als verdächtig und bezeichnet ihn als Win32:Evo-gen [Susp]