comment

on AdwCleaner's page

from ****, (09 march 2015)

what is the best tool to remove rootkits ???
because adw-cleaner didn't succeed in removing them from my computer :(

comment

on AdwCleaner's page

from tgeri, (09 march 2015)

Dear Xplode!

I LOVE AdwCleaner it helps me a lot! I love that it first kills almost all processes in order to do a good job after. In older versions it terminated the TeamViewer applications process too but I noticed that now it trusts TV so it leavs it alone. This is great! As I understand there is a "whitelist" for apps that won't be terminated before a clean? If so I would like to propose a new addition to this list: Ammyy. Ammyy is just like TV: a legit remote admin app. It has a free version also I think a lot of people use it. Sometimes I user it instead of TV but now I can't run Adw through it because then I "close my self out" of the computer: without "local" user interaction I won't be able to get back in the computer after I click ADW Clean. Their website: http://www.ammyy.com/en/
What do you think? Thanks for your answer in advance and KEEP UP THE GOOD WORK! Thank you in the name of all the users of ADW!

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on AdwCleaner's page

from ****, (22 february 2015)

Got rid of 'Client.exe"...very happy... this file was killing my Firefox browser with "ad.doubleclick.net"...would not let me browse...Adware,Malware,Defender did not detect "Client.exe"..thank you!..*john wjbr@sympatico.ca

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on AdwCleaner's page

from shangrilark, (15 february 2015)

love adwcleaner, but it doesn't recognize screenconnect as a legitimate program. it removed my ability to access the computer I was working on! can screenconnect be added to the allowed programs asap?

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on AdwCleaner's page

from ****, (09 february 2015)

Just downloaded to update my version, but can't run it because Norton antivirus detects a thread and deletes it immediately. The threat is identified as 'Suspicious.Cloud.7.EP'.
Not sure if this is a false positive, but don't want to take a chance on it. Please verify the software, clean it if necessary and update the download link (or post a note). Txs.

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on AdwCleaner's page

from ****, (08 february 2015)

Anyone could help in rolling back what AdwCleaner did to my registry, please? See the issues described below! Adwcleaner reports can be seen at http://1drv.ms/16uCsum. Thanks!

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on AdwCleaner's page

from Me1, (06 february 2015)

The following entries are false positives:

C:\Documents and Settings\User\Application Data\ProgSense (included with some software to look for updates - nothing malicious or deceiving)


C:\Documents and Settings\User\Application Data\Simple Adblock (adblocker now known as Adblock Plus knowingly installed by user for Internet Explorer)

C:\Documents and Settings\User\Local Settings\Application Data\Hola (knowingly installed by user)

HKCU\Software\ProgSense (included with some software to look for updates - nothing malicious or deceiving)

HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762} (belongs to ZoomBrowser EX, a Canon camera utility)

The following are proxy settings knowingly added by user:

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyEnable] - 1

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyServer] - socks=localhost:1234


Thanks in advance for correcting the issue.

comment

on AdwCleaner's page

from ****, (05 february 2015)

@cocochepeau Hi, As, after AdwCleaner requested to restart the computer after scan and clean, I was not able to log in anymore into the standard account from where I ran AdwCleaner, Therefore I didn't get the report, but I guess it should still be somewhere on my computer. I ran again AdwCleaner but with starting the scan, just to see if it sees the report, but the Report button is grayed out. I downloaded several versions of AdwCleaner, so I may not ran the same version. I don't know if that matters. On the other hand, if I press uninstall (without actually starting the uninstall) I see the files from the quarantine, but not the changes made to the registry. For the files you may take a look at: http://1drv.ms/16uCsum

comment

on AdwCleaner's page

from ****, (05 february 2015)

Hello, AdwCleaner cant find the adware that is modifying my homepage, my homepage opens this site: Trollface.biz and this site http://loansexpress.info/ i also tried to install YAC (yet another cleaner) and it cant find the problem too. please help

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on AdwCleaner's page

from ****, (05 february 2015)

Hi, After running AdwCleaner and reboot I cannot log anymore in into my standard Windows 7 account, I get a black screen and then it makes log off. This is an account without password protection. I ran AdwCleaner from inside that standard account, by entering the admin password when asked. Luckily, I can still log in into my admin account. Is there anything to fix this issue? If not, can I undo what AdwCleanr did? Thanks!