comment

on AdwCleaner's page

from ****, (05 february 2015)

Hi, After running AdwCleaner and reboot I cannot log anymore in into my standard Windows 7 account, I get a black screen and then it makes log off. This is an account without password protection. I ran AdwCleaner from inside that standard account, by entering the admin password when asked. Luckily, I can still log in into my admin account. Is there anything to fix this issue? If not, can I undo what AdwCleanr did? Thanks!

comment

on AdwCleaner's page

from Me1, (03 february 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield

comment

on AdwCleaner's page

from Me1, (02 february 2015)

I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:

"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"

I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.

Thank you for fixing the issue, and for this very useful program.

comment

on AdwCleaner's page

from ****, (28 january 2015)

Bonsoir Xplode

AdwCleaner 4.109 détecte bien ColorMedia et propose la suppression des services cmwr et cmwfp ainsi que la suppression des fichiers C:\WINDOWS\System32\drivers\cmwr.sys et C:\WINDOWS\System32\drivers\cmwf.sys mais au reboot du PC les services et les fichiers annoncés comme supprimés par AdwCleaner sont toujours là!
Voici un extrait du fichier des logs:
***** [ Services ] *****

[#] Service Supprimé : ColorMedia
Service Supprimé : cmwf
[#] Service Supprimé : cmwr
[#] Service Supprimé : CMWFP

***** [ Fichiers / Dossiers ] *****

Fichier Supprimé : C:\WINDOWS\System32\drivers\cmwr.sys
Fichier Supprimé : C:\WINDOWS\System32\drivers\cmwf.sys

Cordialement

comment

on AdwCleaner's page

from ****, (28 january 2015)

latest update says it is not compatible with my operating system... windows 8.1 :/
before it was my favorite though.

comment

on AdwCleaner's page

from ****, (28 january 2015)

This latest version has many false positives. In favorites, i have a folder name 'online' it is detecting that folder. In registry, it is detecting IDM helper addon for IE (I have Internet download manager installed). In firefox, it is detecting an addon xpi file 'SuperDrag', i have been using this addon for months it is not a adware. Please fix this problems if possible.

Thanks a lot for this superb program.

comment

on AdwCleaner's page

from ****, (24 january 2015)

After running you program the only things I could see listed were the files under the files tab. I selected them and selected the clean button. Your program cleaned them, closed my computer and rebooted. All seemed well until I went into my task manager. To my surprise under the processes tab, 82 Background Processes were listed in addition to 5 Apps. Many seemed to be duplicates (25) (Google Chrome (32 bit). Is this normal? Was it a mistake to delete those files? If so can it be reversed? If not why wasn't there a strong warning stating the consequences?

comment

on AdwCleaner's page

from ****, (23 january 2015)

Couldn't remember password..so I made a new account.

@cocochepeau I emailed VIPRE about 2 days ago, and yes they confirmed: IT IS A FALSE POSITIVE. They said to make sure your software has the newest VIPRE definitions to the latest version (36814 or higher) and scan the file again...it found no threats to Adwcleaner.

So, it is safe to use!

comment

on AdwCleaner's page

from ****, (23 january 2015)

I used your software to try and delete V9 and DeltaHomes, but no luck. It seemed to 'clean' up alot of things, but I haven't noticed any change. Can I please get some help?

comment

on AdwCleaner's page

from benlec, (22 january 2015)

Bonjour,
Prévoyez vous de faire une version en ligne de commande et qui se met a jour automatiquement?
Nous voudrions utiliser ce soft sur un parc de milliers de machines.
Merci