Search

Yes, but your computer doesn't seem to have some remainings, so we need to spot what is re-creating this folder at each reboot.

Since I didn't see it with ZHPDiag, we'll try with FRST :

1. Download FRST
2. Right-click on the file -> "Execute as Administrator"
3. Click on the "Scan" button
4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
5. Please host them on Up2Sha...

Hello,

Thanks.

Relaunch AdwCleaner, and in the Options menu, be sure "Activate the debug mode" and "Reset Chrome preferences" are both checked.

Then, click on "Cleaning". If there is a BSOD, just reboot.

You'll then have a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log, please share it as above.

Best regards,

Hello,

Can you provide us the whole list of running processes ?

In powershell, enter the following command and copy/paste the content in your next answer :

Get-Process

Best regards,

Hello,

Can you provide us the whole logfile please ? (from C:\AdwCleaner\)

Best regards,

Ok, great !

If you have any questions, don't hesitate to ask.

Best regards,

Ok. It was a strange behaviour (and the first case like this) but it's solved.

Otherwise, your computer is clean.

You may use Delfix to remove every tools we used from your computer :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When everything is ...

Hello,

Can you create a zip archive of the folder

C:\Users\Paul\AppData\Roaming\.acestream

Then, host it on Up2Share and share the link here.

After that,

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the installation.
• Then click on the shortcut f...

Hello,

Thanks for the report.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

Thanks for the reports. Does the ads pop-up are occuring with only one web-browser ?

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then ...

Hello,

Can you provide us the whole logfile ? (from C:\AdwCleaner\)

Best regards,