Hello,
I have encountered a problem. After Scanning and hitting the button Clean, it runs as if it is starting the cleaning process. Then after a few seconds the application doesn't respond. I read the instructions and this is my debug link: https://up2sha.re/file?f=T7RvW1RLQxPO
I use Win 10 64-bit.
Please help me. Thanks
My AdwCleaner 6.0.3.0 download from the ToolsLib website is giving a security warning. I am happy with the service and the software but I need a safe download for Windows XP, as my XP computer and Google browser are no longer supported. I can't afford to upgrade my old Dell computer at this stage. Your help please?
Hi,
Sorry if i'm doing this the wrong way but i have the same problem as pedromatt. Can somebody help me with this problem step by step?
Hi there, I've experienced a common issue faced by some other users as well. Whenever I selected "Clean" after the Scanning process, the program turned into Not Responding and freezes up my computer. Here's the log for Scanning. http://textuploader.com/d5ma1
Bonjour, désolé pour le retard vous pouvez me critiquer X)
he bien vous avez raison cocochepeau quelque jour après même problème , j'ai fait comme vous m'avez demander fr33tux celà a duré plusieurs heures et surprise toujours de google chrome alors que je l'ai désinstallé bizarre . voici l rapport de scan
# Mode: Scan # Support : https://www.malwarebytes.com/support
***** [ Services ] ***...I created new firefox profile using Profile Manager, then I copied all files fromt the old profile to the new one. AdwCleaner did not detect any suspicious files in that new profile folder, so I guess I'm good?
Hello,
Thanks M-K-D-B, sorry for misunderstanding.
@Simplex: Can you zip me the folder "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41A66E7E5EE1" and your profile: "4ui6vnjc.Simplex" ? I'll merge the two so that you'll find a clean profile, and you will be able to clean with AdwCleaner the malicious one.
Thanks,
You're right, nice catch! But that really is my main firefox profile. Did malware hacked its name, or what?
I searech for this profile ID and found in int he following places:
c:\Users\Admin\AppData\Local\Mozilla\Firefox\Profiles\41a66e7e5ee1
c:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41a66e7e5ee1
I am certain that when I told adwcleaner to delete this folder, my firefox pro...
This element seems to be a FP caused by a generic detection.
Sorry, but I don't think so.
There are - only at the german TB forum - at least 50 topics with this ff profilename "41A66E7E5EE1".
Usually, every ff profilename is almost unique, 41A66E7E5EE1 isn't unique.
It is related to Yondoo browser hijacker, I've seen multiple topics with this variant.
my suggestion:
Check profiles.i...
Hello,
hi
i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there
gamezertruth, 2016-10-27 11:42:17 (UTC)
Can you share some examples of that?
Thanks,
fr33tux, 2016-10-28 16:16:07 (UTC)
sure !
UC browser one of the list! https://toolslib.net/forum/viewthread/8371-adware-removal-problem-adware-...