Hello,
Thanks for the feedback!
Can you share the remaining folders containing the .xpi?
Best regards,
fr33tux, 2016-11-15 19:00:21 (UTC)
Hello, i copy here the log file. You can see the folders address. AdwCleaner say "deleted", but after the system restart, still remain in system. Anyway, i write and repeat here for whom read this post: AdwCleaner makes it's job, isolate and quarantine...
When AdwCleaner freezes (Not Responding) its usually caused by the service ucguard which it finds, but can't remove. Google FreeFixer, download and install it, then disconnect from the Internet, close your browser and run it. It will find the ucguard.sys file and tick the box to remove it (run Fix). Run AdwCleaner agian and you should find that ucguard has gone. If it has, you can reconnect th...
# AdwCleaner v6.030 - Logfile created 14/11/2016 at 13:12:25 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-11-14.1 [Server] # Operating System : Windows 7 Home Basic (X64) # Username : Martial # Running from : C:\Users\Martial1\Desktop\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [...When AdwCleaner freezes (Not Responding) its usually caused by the service ucguard which it finds, but can't remove. Google FreeFixer, download and install it, then disconnect from the Internet, close your browser and run it. It will find the ucguard.sys file and tick the box to remove it (run Fix). Run AdwCleaner agian and you should find that ucguard has gone. If it has, you can reconnect the...
Yes I did it, and rescaning found the same files with internet connection. But my problem still same. After reboot I scaning with Adw, and found Key HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}. Adw cleaner can't delete this file. Every scan I found that.
Greetings,
I can assure you that the download count is correct. Some people might have downloaded your software 2 times, in addition with you.
Can you please tell me what's the name of your Internet browser?
Regards,
Sorry, can`t use MBAM on my computer. It will not install at first and when it finaly do I can`t run it. I have been in contact with MBAM crew about this before but no solution worked. (And I tried all of the solutions and it took time but no one worked)
But here is the log from adw cleaner:
# AdwCleaner v6.030 - Logfile created 06/11/2016 at 18:42:21 # Updated on 19/10/2016 by Malwarebytes ...DEAR ALL
I FOUND SOME REGISTRY KEY USEFUL UPON SEARCH ON INTERNET, LIKE
HKLM\SOFTWARE\Classes\CLSID\{1EFB6596-857C-11D1-B16A-00C0F0283628} ADW CLEANER HAS DETECTED THIS AS A THREAT, THE DETECTED THREATS ARE LISTED BELOW
-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{1EFB6596-857C-11D1-B16A-00C0F0283628} [-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{DD9DA666-8594-11D1-B16A-00C0F0283628} [-] ...1) Using ClearLNK tool repair following links and attach tool's report to your message.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
C:\Users\Natascha\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
C:\Users\Natascha\AppData\Roaming\Microsoft\Internet Explorer\Quick Lau...Greetings,
I presume you're using Google Chrome as web browser?
You should be able to pass through the security warning and download AdwCleaner. Can you please show me a screen capture of this alert?
Thank you.
Regards.