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Greetings,

First, you can try to download and run AdwCleaner by following this link: https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Please share the generated logfile after the system reboot.

Thanks. I'll try to share the logfile with ZHPCleaner dev.

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cocochepeau, 2019-01-27 20:30:30 (UTC)

OK , let me know if there any update on this issue and when you get an answer from him !

Thanks. I'll try to share the logfile with ZHPCleaner dev.

Can you share the logfile?

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cocochepeau, 2019-01-23 19:32:14 (UTC)

here is the log file https://up2sha.re/file?f=0X2ddMXf

Can you share the logfile?

Hi guys,

Probably a false positive:

# -------------------------------
# Malwarebytes AdwCleaner 7.2.4.0
# -------------------------------
# Build:    09-19-2018
# Database:  (Cloud)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    09-20-2018
# Duration: 00:00:09
# OS:       Windows 7 Professional
#...

1. Fri, 08 Jun 2018 14:44:02 GMT Searching empty directories... Fri, 08 Jun 2018 14:44:02 GMT Failed to access files in "C:\inetpub\history" Fri, 08 Jun 2018 14:44:02 GMT Failed to access subdirectories in "C:\inetpub\history" Fri, 08 Jun 2018 14:44:02 GMT Failed to access files in "C:\inetpub\logs" Fri, 08 Jun 2018 14:44:02 GMT Failed to access subdirectories in "C:\inetpub\logs" Fri, 08 Jun 2018...

https://image.noelshack.com/minis/2018/18/4/1525372713-capture-d-ecran-46.png

Bonjour,

Je voudrais supprimer des dossiers vides qui sont dans mes images et je ne sais pas comment faire. Je suis sous Windows 10 version 1803. Voulez-vous m'aider SVP? Merci

izabelle544  

Greetings,

AdwCleaner and Malwarebytes 3.0 do not always share the same exact detections "list".

Please take a look at this: https://forums.malwarebytes.com/topic/225289-announcing-adwcleaner-71/?tab=comments#comment-1230229

Thanks.