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# AdwCleaner v6.000 - Logfile created 16/08/2016 at 20:17:41
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-16.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : owner - LENOVO-PC
# Running from : C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\3UKARA6V\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum  

The source is AdwCleaner (...

# AdwCleaner v6.000 - Logfile created 16/08/2016 at 20:17:41 # Updated on 12/08/2016 by ToolsLib # Database : 2016-08-16.1 [Server] # Operating System : Windows 10 Home  (X64) # Username : owner - LENOVO-PC # Running from : C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\3UKARA6V\adwcleaner_6.000.exe # Mode: Clean # Support : https://toolslib.net/forum  

My name is Namir BSATA

My ...

In the past versions of AdwCleaner Techware.exe was whitelisted.  But it seems that the new version (v6.0.0.0) does not have it whitelisted.

Techware is a computer maintenance software we created that performs regularly scheduled maintenance on a PC. For instance defragging, Updates, Malware removal, computer components testing and so on.  It logs everything into the user's account on Techw...

As requested here are the log files:

After the scan the log files are:

When we choose the "SCAN" tab the log files are: "C:\AdwCleaner\AdwCleaner (S173) .txt" until (S60).txt. (113 log files)

When we choose the "Cleaning" tab the log files are: "C:\AdwCleaner\AdwCleaner(C32).txt" until (C8).txt.(24 log files).

Have a great day.

Namir

Tell me please how I can send you the log files.

Please tell me step by step how to do it

Have a great day

Namir

Splashtop uses these -

SRServer.exe

SRService.exe

SRFeature.exe

SRManager.exe

SSUService.exe

Greetings,

Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Do not hesitate to tell me if you don't understand something. :)

Thanks!

Regards.

Greetings,

We'll need these logfiles. Without them, we can't know which elements are not deleted.

Also, you can at least give us their names.

Thanks in advance.

Regards.

Greetings,

Can you share us the name of the killed process?

Thanks.

Regards.

Greetings,

It should be fixed in the next release of AdwCleaner.

Sorry for the inconvenience.

Regards.