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Hello,

1) so which is the correct shape of the c\adwcleaner\quarantine folder for v7?

AdwCleaner\Quarantine\FS
AdwCleaner\Quarantine\REG
AdwCleaner\Quarantine\Quarantine.info

2)having dl the latest v7 i expected to have all its folders in the correct way...

You have, and it's not the issue here. Both v6 and v7 can run on the same machine.

3)in the past yr tool let us CHOOSE if an ele...

Hello,

Please use this version instead.

Thanks!

Est-ce que c'est bon avec cette version : https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1015/ ?

Hello,

Can you use the latest AdwCleaner version (7.0.0.0) from here; https://toolslib.net/downloads/viewdownload/1-adwcleaner/ ?

Thanks,

Hello,

Can you use this tool beforehand, and then retry to start AdwCleaner: https://toolslib.net/downloads/viewdownload/385-avcertclean/ ? (please copy paste the displayed logfile in your next reply)

Thanks,

You sure you are downloading it from an official source?  https://toolslib.net/downloads/viewdownload/1-adwcleaner/ from here? If yes, there is a slight possibility, that if you have some form of malware, it will prevent you from downloading any cleanup files. If you are able, do a scan with your current anti-virus and anti-malware software and see if that helps you solve the issue.

Could be that you are a victim of bundleware. Basically, alongside normal maybe even useful software, some providers bundle malicious or useless software just to increase downloads and such. Have you downloading anything from 3rd party providers and not official sources?. Regardless of the fact, Malwarebytes or ADWCleaner should have picked it up and removed it, it could be much more thorough. ...

Hello,

Microsoft Edge is the web browser I used to try to download AdwCleaner multiple times.

I do not actually know how to attach screenshots here, unfortunately.

I've also tried to download it in Google Chrome, but it says that "This app has been blocked for your protection."

Sure can. Logfile below (I'm not familiar with MB3 analysis -- I google'd it, but not clear on how to execute on my computer -- if you can tell me how to run MB3, I'd be glad to):

Log file:

# AdwCleaner v6.047 - Logfile created 16/07/2017 at 04:04:35 # Updated on 19/05/2017 by Malwarebytes # Database : 2017-07-13.1 [Local] # Operating System : Windows 10 Home  (X64) # Username : Chris Jankows...

Hello,

I run Windows10 Chrome -- got a malware popup when on tunein radio. Along with the following popup, a voice came on and said "your pc is infected with Malware, do not ignore this, etc:

** Zeus Virus Detected  - Your Computer Has Been Blocked **

Error: Trojan Backdoor Hijack #365838d7f8a4fa5

______________

I ran adwcleaner after no success with windows defender, norton, malwarebytes,...