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Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, you should get a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log - can you copy/paste it here when it freezes ?

Regards,

I'm using Adwcleaner 5.20 on a computer with Windows 10 installed. When I press the 'scan' button everything works fine, but once I hit the 'clean' button the program freezes. 

Bonjour !

C'est effectivement un faux positif.. Il sera corrigé sous peu !

Thanks for the feedback :)

@fr33tux

Thanks!!! ... for any reason the database didn't update itsself the last days after activating the "Scan" button ... but now it worked and the tracing key disappeared

Hello,

@AlexBlack

You should get it automatically when clicking on the "Scan" button with an active internet connection.

For you folks probably a simple question: how do I get the latest database update?

Thanks for the update : ))))))

Ah thank you very much, I was offline trying to fix some other virus issue so it didn't update.  All is fixed now thanks a lot !

Hello!

I have Microsoft Windows 10 Professional 64-bit.

Every time I am running QuickDiag in either mode (Xspeed, Quick or Extended) and (even in Safe Mode), it hangs at the exact same file: C:\Windows\Installer\3ef7a91.msi

https://www.virustotal.com/en/file/8db8de205e27bbff872eed3257bd286d227528eb947105567f8c634f215dc8ac/analysis/1445642526/

This is the error message: "Line 7859  (File "C:...