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Hello,

Can you share the extension name or id?

Thanks,

Hello,

It's fixed in the next database update (in a few minutes).

Best regards,

Hello,

Can you share the scan logfile? Usually from C:\AdwCLeaner.

Thanks,

Hello,

i have some problems, and i'm 27 years old man,

i have some problems with my 2 computers and my external disks,

my configuration: pc 1: compaq desktop pc by hewlett packard, win 10 x64 upgraded from win 8 pc 2: Win 7 Starter Edition x32 Acer Aspire One laptop

Antivirus/firewall suite installed: pc 1: ad-aware total security pc 2: comodo internet security complete

then,: ---------...

Hello,

Can you stop the Chrome synchronization, and then retry with AdwCleaner?

-> https://support.google.com/chrome/answer/1181420?hl=en

Please provide the generated logfile, thanks.

Hello,

It's fixed with the current database.

Thanks for the feedback!

Hello,

Can you unselect the elements found in the "Folders" tab before doing the cleaning process?

Then tell me how it's behaving.

Thanks,

Hello,

Yes, if there's a failure with the network (or if there's no network at all), it fallbacks to the in-app database updated at each release).

Hello,

This problem is fully fixed in the coming v7, out soon.

I'm very sorry for the inconvenience.