Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

 

Please do the following:

  • Relaunch frst
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link

 

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Sorry for not getting back to you. Forgot about it for a while. The fixlist removed ucguard.sys but AdwCleaner still detects just the UCGuard service. It no longer detects ucguard.sys.

Fixlog: http://pastebin.com/ub3mSyMP

AdwCleaner scan logfile: http://pastebin.com/ThzfSe1j

Not able to install MBAM

I have installed the first time, 2 weeks ago, the free trial of Malwarebytes, in 4 days the free trial shall expire.

Tonight I tried to open malwarebytes for a check and it was not possible.

So I decided to reinastall mallwarebytes, I could download the software without any problem but when 

 it starts to install on my PC after 5 seconds I get a message that a fault has occured and that it c...

Protection for Android

Do you offer a free anti-virus service for Android mobile phones?

Re: when a new vers update of adwcleaner?

Greetings,

We're doing our best to provide fully working updates, and it takes time (tests, internal feedbacks, translations..). Obviously, many things happen in the background. We will never publish a new release every 15 days just because we have to increase the version number. It doesn't make sense.

As fr33tux said:

  • the database is still updated nearly daily to include new definitions wi...

Re: when a new vers update of adwcleaner?

Hello,

There are two points about it, but nothing related to a quality degradation:

  • we are working on the next major release, that's why we've decided to reduce the update publications.
  • the database is still updated nearly daily to include new definitions without requiring a full software update.

Please let us know if you need a specific feature request or anything else.

Thanks,

 

Re: Adw cleaner problem

Hello,

Can you share the debug logfile, after the freeze occured?

Merci,

Re: Adw cleaner problem

I saw from other posts that you nede debug file also so here it is. 

2017-02-14 16:53:55 : 	<INFO>	[main] - Saving current options to the configuration file
2017-02-14 16:53:57 : 	<INFO>	[main.gui] - Scan requested
2017-02-14 16:53:57 : 	<INFO>	[scan] - Running from: C:\AdwCleaner
2017-02-14 16:53:57 : 	<INFO>	[scan] - Progress: 0%
2017-02-14 16:53:57 : 	<INFO>	[database] - Checking for datab...

Adw cleaner problem

Hi,

After running the scan with ADW Cleaner I tried to delete/clean found infections, but the adw cleaner freezes and stops responding? What to do? Here is the Scan logfile I think.

Thank you !

***** [ Services ] *****

No malicious services found.


***** [ Folders ] *****

Folder Found:  C:\_acestream_cache_


***** [ Files ] *****

No malicious files found.


***** [ DLL ] *****

No mali...