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Hello,

Fixlog:

Fix result of Farbar Recovery Scan Tool (x64) Version: 23-11-2016 Ran by M2-1900 (26-11-2016 08:42:31) Run:1 Running from C:\Users\M2-1900\Downloads Loaded Profiles: M2-1900 (Available Profiles: M2-1900) Boot Mode: Normal ==============================================

fixlist content: ***************** CloseProcesses: R1 UCGuard; C:\WINDOWS\System32\DRIVERS\ucguard.sys [81792 ...

Hello,

Thanks. So, you can uninstall:

- McAfee,

- AdAware  

Then, we'll use FRST to remove the UCGuard remaining:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that ...

Thanks.

To remove the remaining service, can you do the following?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Thanks,

Hello,

Also, even if there hasn't been any software release, the definitions have been updated a lot these last weeks with a lot of new detections.

We target the coming days to release v6.040, and being back to the usual release planning (one release every two weeks or so).

Best regards,

After running the adware cleaner this morning, it came back identifying WinZip programs folders as a malware.

Could that be false identification?

Here is the part of the log:

Folder Found:  

C:\Program Files\WinZip Folder Found:  C:\ProgramData\WinZip Folder Found:

 C:\ProgramData\Application Data\WinZip Folder Found:  

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinZip  

can...

Hello,

Thanks!

Please do the following:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab, c...

# AdwCleaner v6.030 - Logfile created 21/11/2016 at 18:59:50 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-11-20.1 [Server] # Operating System : Windows 7 Home Premium Service Pack 1 (X64) # Username : Användaren - ANVÄNDARENS # Running from : C:\Users\Användaren\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwareb...

I need your help everyone. Please. I ran a program a few days ago and It caused me a few problems. I downloaded pretty much every antimalware or virus program and ran full scans. They all come empty. Even malware bytes. But when I run adwcleaner I get 258 threats detected. I click "clean" and restart my computer, and when I scan again, the SAME files are there! They are registry files that are ...

Hello,

Seems strange, but we'll need to have a look to the logfile to confirm that it's indeed AdwCleaner the cause of your issue, but it's very unlikely.

I think it is due to the removal of a map "Windows/sources" but I am not a specialist. 

Can you give me more details on that? When and where did you see "Windows/sources"?

Can you reboot with this liveCD: https://toolslib.net/downloads/...

After running AdwCleaner windows 10 does not start up. I see the windows logo at start/restart but it does not get to the logon screen but starts flashing. 

I have now the same situation with two laptops. I am very certain that it is due to AdwCleaner because the issue appeared on the second laptop immediately after running AdwCleaner. I think it is due to the removal of a map "Windows/sources...