Glad you could solve the issue. And yeah, Malwarebytes is amazing, but I have found myself using ADWCleaner as well, there are something things one software doesn't clean as good as other, which is why it is always recommended to do multiple scans with multiple anti-malware solutions, just to be 100% sure.
Looks like safe with nw did the trick. Same two elements were identified, but this time the removal process included a step "cleaning chrome", which definitely wasn't in any of the other scans. When I restarted in regular mode and ran another scan with v7, there were "no unwanted objects found". Super psyched!!
Below are two log files -- first is the one generated after removal of two unwanted...
Hello,
Great! You should be able to use Malwarebytes and AdwCleaner now.
Hello,
Here is the logfile that was displayed:
== Scan for security software untrusted certificates | Support: <mailto:untrustedcerts@fr33tux.org> == This software will look for known security vendor certificate in the Windows Untrusted Store and remove the legit ones. This should allow your security software to launch again properly.
========= 03D22C9C66915D58C88912B64C1F984B8344EF09 [!] F...
Thanks. 10 reg keys are still detected.
***** [ Registry ] *****
PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{02F0243C-2E71-4A1A-A790-6C30888119D0} PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{AEB04B5E-C981-47A9-B847-33EE4C92F6B9} PUP.Optional.Legacy, [Value] - HKLM\SOFTWARE\Microsoft\Windo...
In the '60s, Richard Novak made surfboards and traveled around the world in search of the perfect wave. Today he makes skateboards and travels around the world making distribution agreements for his $20 million-plus company. Novak's Santa Cruz Skateboards, one of the nation's top skateboard manufacturers, cranks out 25,000 to 35,000 best skateboard for beginners a month and is one of the bigges...
Thanks. AdwCleaner still detects 12 reg keys. One is the value I deliberately changed :
PUP.Optional.Legacy, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext | DisableAddonLoadTimePerformanceNotifications
***** [ Registry ] *****
PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{02F0243C-2E71-4A1A-A790-6C30888119D0} PUP.O...
Could be that you are a victim of bundleware. Basically, alongside normal maybe even useful software, some providers bundle malicious or useless software just to increase downloads and such. Have you downloading anything from 3rd party providers and not official sources?. Regardless of the fact, Malwarebytes or ADWCleaner should have picked it up and removed it, it could be much more thorough. ...
Hello,
Microsoft Edge is the web browser I used to try to download AdwCleaner multiple times.
I do not actually know how to attach screenshots here, unfortunately.
I've also tried to download it in Google Chrome, but it says that "This app has been blocked for your protection."
Hello,
Can you run this software instead: https://support.malwarebytes.com/docs/DOC-1375 ?
It will grab you all your logfiles in one zip file, you'll just need to send me this zip file using https://up2sha.re
Best regards,
