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Can you share the file C:\AdwCleaner\Qarantine\Quarantine.info?

Thanks,

Thanks. 10 reg keys are still detected.

***** [ Registry ] *****

PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{02F0243C-2E71-4A1A-A790-6C30888119D0} PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{AEB04B5E-C981-47A9-B847-33EE4C92F6B9} PUP.Optional.Legacy, [Value] - HKLM\SOFTWARE\Microsoft\Windo...

Hello,

Can you use this tool beforehand, and then retry to start AdwCleaner: https://toolslib.net/downloads/viewdownload/385-avcertclean/ ? (please copy paste the displayed logfile in your next reply)

Thanks,

Thank you for the feedback. I ran the MB check and uploaded the zip file. Didn't get confirm when uploaded the zip and may have submitted more than once -- please advise if you did not receive it.

In the '60s, Richard Novak made surfboards and traveled around the world in search of the perfect wave. Today he makes skateboards and travels around the world making distribution agreements for his $20 million-plus company. Novak's Santa Cruz Skateboards, one of the nation's top skateboard manufacturers, cranks out 25,000 to 35,000 best skateboard for beginners a month and is one of the bigges...

Thanks. AdwCleaner still detects 12 reg keys. One is the value I deliberately changed :

PUP.Optional.Legacy, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext | DisableAddonLoadTimePerformanceNotifications

***** [ Registry ] *****

PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{02F0243C-2E71-4A1A-A790-6C30888119D0} PUP.O...

You sure you are downloading it from an official source?  https://toolslib.net/downloads/viewdownload/1-adwcleaner/ from here? If yes, there is a slight possibility, that if you have some form of malware, it will prevent you from downloading any cleanup files. If you are able, do a scan with your current anti-virus and anti-malware software and see if that helps you solve the issue.

Could be that you are a victim of bundleware. Basically, alongside normal maybe even useful software, some providers bundle malicious or useless software just to increase downloads and such. Have you downloading anything from 3rd party providers and not official sources?. Regardless of the fact, Malwarebytes or ADWCleaner should have picked it up and removed it, it could be much more thorough. ...

Hello,

Can you run this software instead: https://support.malwarebytes.com/docs/DOC-1375 ?

It will grab you all your logfiles in one zip file, you'll just need to send me this zip file using https://up2sha.re

Best regards,

bonjours avec la version 6.047 rien au niveau du scan

la version 7.000 me trouve cela pouvez vous me dire si c grave merci d avance

# AdwCleaner 7.0.0.0 - Logfile created on Tue Jul 18 18:14:29 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-18-2017.1 # Running on Windows 7 Professional (X86) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

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