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IT WORKED!!!

Thanks a lot. It completed the cleaning and rebooted.

Here's the log file: https://up2sha.re/file?f=Yq8OSrWpA6Kg

What about the folder I unchecked? Is it gonna cause any problems? (It was " C:\Users\Vaishnavi\AppData\Local\Firefox " when I scanned it)

Thanks again, had been trying to get rid of the malware for ages, helped me out a lot!

I used the program and I restarted a Windows and I did it again...what do you?

I do not start setting and goes ...I tried to do it but still does not work!

Hello,

You can find some more details here: https://forums.malwarebytes.com/topic/197749-advanced-system-care-10/#comment-1108877

Regards.

Bonjour,

Qu'entendez-vous pas "j'ai réinstallé AdwCleaner" ?

Vous n'arrivez plus à lancer CCleaner, Malwarebytes, .. ?

Cordialement.

depuis 8 jours AdwCleaner me signale deux menaces:

***** [ Services ] *****Service trouvé: DrvAgent64

et

***** [ Fichiers ] *****Fichier trouvé: C:\Windows\SysWOW64\drivers\DRVAGENT64.SYS

-1-   une recherche dans System Lookup n'indique rien d'anormal:

Name Filename Description Status DrvAgent64 DrvAgent64.SYS Related to DrvAgent64.SYS DriverAgent Direct I/O for 64-bit Windows from P...

Je tiens à dire que j'ai réinstaller AdwCleaner et lorsque je le lance il ne marche pas.j'ai tenté CCleaner (aucune réponse) ,MalwareBytes (Aucune réponse ou "Unable to connect to Service lors du démarrage) ,Windows defender (msascui.exe ne prend pas en charge)

Greetings,

Please do as follow:

1. Relaunch AdwCleaner,
2. Click on Tools > Options,
3. Here, tick "Debug" in the "Mode" section,
4. Then, do a scan/clean.

Wait until it crashes. Then, just close AdwCleaner through the Task manager. A debug logfile should be available here: C:\AdwCleaner\AdwCleaner_Debug.log.

Please share it using Up2Sha.re. Just copy/paste the generated link in your next answer.

Re...

This is my clean file on MalwareBytes Anti Malware https://up2sha.re/file?f=Y9a0xm6EyhS8

My file thing on ADW CLEANER ---> https://up2sha.re/file?f=wDhe9dRGGZjJ

Can somebody help me with this?

Hello,

Can you share a screenshot of this pop-up ?

Until we know if it's wrong or not, I advise you to avoid to use your computer for critical stuff (i.e banking...) and your webcam.

Thanks,