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Hello,

Is anyone from the AdwCleaner team able to comment about this yet?

Yes.

Please consider using the 7.0.2.1 - https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Thanks,

# AdwCleaner 7.0.2.1 - Logfile created on Wed Aug 30 21:15:03 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 08-30-2017.1 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

PUP.Optional.Legacy, C:\Users\Oris\...

Browsing old threads and safe to say, that Locky won't be decryptable for quite some time. Considering that new versions of it are coming out, making it even more complicated to do anything. You can read more on Malwarebytes and The Hacker News. Even Kaspersky's attempts at that have failed. Hopefully, we can have the master key somehow, or a lucky break in decryption. Other than that, you can ...

There can be malware that prevents the full execution of Adwcleaner. Try using RKill and then doing a full scan with the new version that Coco has suggested.

Greetings,

Can you please try with the new release (7.0.2.1) ?

=> https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1114/

Thanks.

Hello,

Can you please try with the new release (7.0.2.1) ?

=> https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1114/

Thanks.

Got 2 viruses and the AdwCleaner freezes  @20% during removal. Microsoft Security Essential and Malwarebytes does not detect these viruses.

No1: PUP.Optional.YahooChrome.     Registry[HKLM] SOFTWARE\Yahoo\SS

No2: PUP.Adware.Heuristic                C:\programData\{D19C2D22-6043-47E7-B400-83A351841204}

Haw, can I remove it?

hello before using the tool it's good to read the informations and indications about it.

did you turn off your protections that could block the tool ?

it's possible to recover the files or registry keys in the options and selecting what you want to restore

What do you call 'good files deleted' ? windows' crack or something like this ? ^^ or a crapware or unwanted program ?

Regards

Greetings. Please do paste the log. Also, weird reaction, it shouldn't take 4 hours for 50%. It could have been malware trying to prevent further execution of the software, had that happen before. And I am not sure if there is a way to recover your files, official representatives should comment on this matter.

FR:

Bonjour, 

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